--- title: "Digital Dictation, Speech Recognition and Outsourced Transcription" ocid: "ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SHARED BUSINESS SERVICES LTD (NHS SBS)" published: "2019-11-22" --- # Digital Dictation, Speech Recognition and Outsourced Transcription Buyer: NHS SHARED BUSINESS SERVICES LTD (NHS SBS) Current stage: Tender OCID: ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae.json) ## Summary The NHS Shared Business Services Ltd (NHS SBS) is initiating a tender for the "Digital Dictation, Speech Recognition and Outsourced Transcription" project, aimed at supporting approved organisations in various digital dictation and transcription needs. This procurement process, classified under services, is currently in the tender stage, with a closing date set for 8th January 2020. The overall contract value is £60 million, with a minimum threshold of £3 million. This framework agreement will encompass several lots, allowing flexibility for organisations in choosing between capital purchases or subscription-based services. This opportunity represents significant growth potential for businesses in the technology and services sectors, particularly those specialising in IT services, software development, and transcription solutions. Small and Medium Enterprises (SMEs) are particularly encouraged to participate, providing innovative solutions in digital dictation and speech recognition. Companies well-versed in delivering software as a service (SaaS) models or those with expertise in document management and support services would be well-suited to compete for this contract. ## Notice NHS SBS are looking to create a Framework Agreement to support Approved Organisations with regard to their Digital Dictation, Speech Recognition and Outsourced Transcription requirements. The Framework Agreement will be divided into Lots specific to Digital Dictation (Fixed and SaaS), Speech Recognition (Fixed and SaaS),Outsourced Transcription services, and also a Lot employing a combination of these services (Combined Solutions). The Framework Agreement will provide Approved Organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. Software as a Service SaaS). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/274aa4cc-ec67-4b89-a6a5-52308c66b158 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Nov 2019 | | Submission deadline | 8 Jan 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 16 Mar 2020 - 15 Mar 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £60,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SHARED BUSINESS SERVICES LTD (NHS SBS) | | Locality | SALFORD | | Post town | Manchester | | Postcode | M50 2UW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Quays | | Westminster constituency | Salford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 32332100 - Dictating machines - 32342450 - Voice recorders - 32344110 - Voice-logging system - 32582000 - Data carriers - 48180000 - Medical software package - 48311000 - Document management software package - 48311100 - Document management system - 48314000 - Voice recognition software package - 48317000 - Word-processing software package - 48517000 - IT software package - 48900000 - Miscellaneous software package and computer systems - 72000000 - IT services: consulting, software development, Internet and support - 72212218 - License management software development services - 72212314 - Voice recognition software development services - 72250000 - System and support services - 72253000 - Helpdesk and support services - 72253200 - Systems support services - 72261000 - Software support services - 72500000 - Computer-related services - 79550000 - Typing, word-processing and desktop publishing services - 79551000 - Typing services ## Release History - 22 Nov 2019 at 17:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/274aa4cc-ec67-4b89-a6a5-52308c66b158 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/274aa4cc-ec67-4b89-a6a5-52308c66b158 22nd November 2019 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=30934&B=NHSSBS Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/39 User / Company ## Notice URLs - https://www.sbs.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae.json.