---
title: "Young People's Confidential Online Counselling and Advice Service"
ocid: "ocds-b5fd17-bf4a86b0-2ac7-49ce-bd2e-47d10d198565"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf4a86b0-2ac7-49ce-bd2e-47d10d198565"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf4a86b0-2ac7-49ce-bd2e-47d10d198565.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf4a86b0-2ac7-49ce-bd2e-47d10d198565.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2021-07-07"
---

# Young People's Confidential Online Counselling and Advice Service

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-bf4a86b0-2ac7-49ce-bd2e-47d10d198565

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## Summary

Wirral Borough Council is initiating a tender for the "Young People's Confidential Online Counselling and Advice Service," aimed at providing mental health support to young people aged 11 to 19 years, extending to 25 years for those with special educational needs or disabilities. The tender is in the planning stage and has an estimated budget of £202,640. The contract period is set to commence on 1st September 2021 and end on 31st August 2022. Interested parties should note that a future notice is expected to be published by 1st August 2022, with the service delivery required to be established in the North West region of the United Kingdom.

This opportunity is well-suited for businesses specialising in mental health services, counselling, or youth support, particularly those capable of delivering online services through various mediums such as text messaging or online forums. The nature of this service creates significant prospects for growth, especially for SMEs with expertise in health and social work services that focus on preventative support for young people's mental health. Companies with experience in confidential support and digital communication tools are particularly encouraged to participate.

## Notice

Wirral Council is seeking proposals from suitably qualified and experienced providers for the provision of a confidential online counselling and advice service for 11-19 year olds (and up to age 25 for young people with SEN or disabilities) across Wirral. Support will be offered through a range of mediums including online messaging, instant chat with a counsellor, text messaging and moderated message boards and forums. The service will operate anonymously, to encourage and empower young people to seek advice and support on issues and problems that they may not have sought help for using more traditional face to face services. The service will be a preventative emotional health and wellbeing support service designed to support low level mental health needs of young people. Young people requiring more complex support will be signposted to the most appropriate local services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6041367-5025-43e6-8638-f8e1b3b1e1ba |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | 1 Aug 2022 |
| Award date | Not specified |
| Contract period | 31 Aug 2021 - 31 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £202,640 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 5AL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 7 Jul 2021 at 10:07 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/a6041367-5025-43e6-8638-f8e1b3b1e1ba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a6041367-5025-43e6-8638-f8e1b3b1e1ba
  7th July 2021 - Future opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=fe4a5f6c-d275-eb11-810a-005056b64545
  Advert

## Notice URLs

- http://www.wirral.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf4a86b0-2ac7-49ce-bd2e-47d10d198565. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf4a86b0-2ac7-49ce-bd2e-47d10d198565.json.