---
title: "Design, Fit-out and Service Contract for The Sill EPOS / Event Booking and CRM System"
ocid: "ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBERLAND NATIONAL PARK AUTHORITY"
published: "2017-03-03"
---

# Design, Fit-out and Service Contract for The Sill EPOS / Event Booking and CRM System

Buyer: NORTHUMBERLAND NATIONAL PARK AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e

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## Summary

The Northumberland National Park Authority has concluded a public procurement process for the "Design, Fit-out and Service Contract for The Sill EPOS / Event Booking and CRM System." This tender, classified under the industry category of Point of Sale (POS) software and Customer Relationship Management software, was located in the North East of England. The procurement followed an open procedure, with the tender period ending on 23 January 2017, and the contract period running from 28 February 2017 to 31 January 2020. The total contract value was £93,537, with a minimum value of £58,220.

This completed tender presents significant opportunities for businesses specialising in software development, particularly those offering integrated EPOS and CRM solutions. Companies that are adept at providing services tailored for the tourism and hospitality sectors would be well-suited to compete in similar future procurements. The tender’s focus on operational systems for event booking and customer management highlights the growing need for technology solutions that enhance customer experience and operational efficiency in public sector services.

## Notice

In time for The Sill opening in summer 2017 the Northumberland National Park Authority (NNPA) needs to procure an operational EPOS system, a linked event booking system and an integrated CRM system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c944f983-f1b6-49e4-9ef5-a16a74296fdb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2017 |
| Submission deadline | 23 Jan 2017 |
| Future notice date | Not specified |
| Award date | 28 Feb 2017 |
| Contract period | 28 Feb 2017 - 31 Jan 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £93,537 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBERLAND NATIONAL PARK AUTHORITY |
| Locality | HEXHAM |
| Post town | Newcastle upon Tyne |
| Postcode | NE46 1BS |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC42 Northumberland |
| Local authority | Northumberland |
| Electoral ward | Hexham East |
| Westminster constituency | Hexham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48110000 - Point of sale (POS) software package
- 48445000 - Customer Relation Management software package

## Release History

- 3 Mar 2017 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c944f983-f1b6-49e4-9ef5-a16a74296fdb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c944f983-f1b6-49e4-9ef5-a16a74296fdb
  3rd March 2017 - Awarded contract notice on Contracts Finder
- http://www.mytenders.org/search/show/search_view.aspx?ID=MAR139671
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.northumberlandnationalpark.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e.json.