---
title: "Back Office Software - Annual Licence & Annual Licence Support and Maintenance"
ocid: "ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH DEVON DISTRICT COUNCIL"
published: "2024-10-07"
---

# Back Office Software - Annual Licence & Annual Licence Support and Maintenance

Buyer: NORTH DEVON DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6.json)

## Summary

North Devon District Council has awarded a direct contract to Civica UK Limited for the provision of various back-office software licences and support services. The contract, valued at £2,655,620, encompasses annual licences and maintenance for a 10-year period, covering multiple systems including D360, CivicaPay, Modern.Gov, and Civica Financials and Revenues and Benefits. The contract will commence on 30 September 2024 and conclude on 30 September 2034. The procurement pertains to the software package and information systems category, located in the South West region of the United Kingdom. The procurement process is in the 'Award' stage, with the award notice published on 7 October 2024, following the tender period that ended on 18 August 2024.

This tender represents significant opportunities for businesses specialising in software development and support services, particularly those that can provide robust back-office solutions for local councils. Small and medium-sized enterprises (SMEs) with expertise in software package offerings and the capacity for long-term support and maintenance can particularly benefit from such contracts. By securing such tenders, businesses can establish enduring relationships with public sector clients, fostering growth through consistent revenue streams and enhanced market reputation.

## Notice

Back Office Software - Annual Licence & Annual Licence Support and Maintenance - 10 year renewal. D360; CivicaPay (Income Management Licence); Modern.Gov; Civica Financials and Revenues and Benefits.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a1cc3efd-2738-4d9a-adca-5ef76db64051 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | 18 Aug 2024 |
| Future notice date | Not specified |
| Award date | 18 Aug 2024 |
| Contract period | 29 Sep 2024 - 30 Sep 2034 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,655,620 |
| Lots value | Not specified |
| Awards value | £2,655,620 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH DEVON DISTRICT COUNCIL |
| Locality | BARNSTAPLE |
| Post town | Exeter |
| Postcode | EX31 3NP |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | North Devon |
| Electoral ward | Bickington |
| Westminster constituency | North Devon |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Oct 2024 at 15:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a1cc3efd-2738-4d9a-adca-5ef76db64051

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a1cc3efd-2738-4d9a-adca-5ef76db64051
  7th October 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.northdevon.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bfb861fc-d7ab-45ce-adb9-3453fed707a6.json.