---
title: "Telecare and Telehealth Services"
ocid: "ocds-b5fd17-bfcc85fd-76e9-458b-b2a5-54e4da87c63e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bfcc85fd-76e9-458b-b2a5-54e4da87c63e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bfcc85fd-76e9-458b-b2a5-54e4da87c63e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bfcc85fd-76e9-458b-b2a5-54e4da87c63e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WELLAND PROCUREMENT UNIT"
published: "2021-05-07"
---

# Telecare and Telehealth Services

Buyer: WELLAND PROCUREMENT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-bfcc85fd-76e9-458b-b2a5-54e4da87c63e

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## Summary

The procurement process for Telecare and Telehealth Services, initiated by the Welland Procurement Unit on behalf of South Kesteven District Council, is currently at the Award stage. This contract, valued at £890,845.84, falls under the safety equipment industry category, specifically addressing services such as call monitoring and equipment maintenance. The contract period commenced on 1st April 2021 and will extend until 31st March 2026. The tender for this contract closed on 28th March 2021.

This tender presents lucrative opportunities for businesses specialising in safety equipment and health and social care services, particularly those able to deliver comprehensive service management and emergency response systems. Companies with experience in alarm systems, telecommunication services, and maintenance, as well as those keen on collaborative contracts with local authorities, would find themselves well-positioned to engage with this successful and active contract.

## Notice

Deliver the following delivery packages and reserve the right to use another monitoring partner should they feel best practice for this particular contract: * deliver the management of the whole contract including liaising with South Kesteven as required * facilitate the scheduled review meetings * undertake the service and maintenance of the hardwired schemes * manage the whole system effectively by managing and coordinating the services, providing end-to-end service delivery system and functions seamlessly to the end user * Upgrading of the hardwired schemes in line with the program of works Act as lead contract partner and the main contact point for South Kesteven however, we will establish regular partnership review meetings with South Kesteven and LHP. The partnership will review service provision, development activities and how a best-in-class service will be delivered for South Kesteven. The service provision will include: * Call monitoring * Reprogramming, where required * Emergency call out and repair * Installation, deinstallation, maintenance and repair of equipment and peripherals * Decommission of sites in line with the program of works * Disaster recovery * Reporting * Review and development of continuous improvement activities

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3bc17f8f-8530-43ea-9669-bee5c137da0b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2021 |
| Submission deadline | 28 Mar 2021 |
| Future notice date | Not specified |
| Award date | 28 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £890,845 |
| Lots value | Not specified |
| Awards value | £890,845 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELLAND PROCUREMENT UNIT |
| Locality | GRANTHAM |
| Post town | Nottingham |
| Postcode | NG31 6PZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | South Kesteven |
| Electoral ward | Grantham St Wulfram's |
| Westminster constituency | Grantham and Bourne |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE (UK |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 35113000 - Safety equipment
- 35121700 - Alarm systems
- 71317200 - Health and safety services
- 79511000 - Telephone operator services
- 79711000 - Alarm-monitoring services
- 98000000 - Other community, social and personal services

## Release History

- 7 May 2021 at 13:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3bc17f8f-8530-43ea-9669-bee5c137da0b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3bc17f8f-8530-43ea-9669-bee5c137da0b
  7th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.southkesteven.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bfcc85fd-76e9-458b-b2a5-54e4da87c63e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bfcc85fd-76e9-458b-b2a5-54e4da87c63e.json.