---
title: "AC1739 Healthwatch and Service User Engagement"
ocid: "ocds-b5fd17-bfeb2590-0f7c-4607-a6db-6d7b60c4bc1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bfeb2590-0f7c-4607-a6db-6d7b60c4bc1b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bfeb2590-0f7c-4607-a6db-6d7b60c4bc1b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bfeb2590-0f7c-4607-a6db-6d7b60c4bc1b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WILTSHIRE COUNCIL"
published: "2023-09-07"
---

# AC1739 Healthwatch and Service User Engagement

Buyer: WILTSHIRE COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-bfeb2590-0f7c-4607-a6db-6d7b60c4bc1b

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## Summary

Wiltshire Council is overseeing the procurement process for the "AC1739 Healthwatch and Service User Engagement" contract, focusing on delivering healthwatch and service user engagement activities across Wiltshire. This procurement, classified under "Other community, social and personal services" (CPV: 98000000) and "Social work services without accommodation" (CPV: 85312000), has concluded its tender stage and entered the award phase. The contract, segmented into three lots—Healthwatch, Service User Engagement (Adults), and Service User Engagement (Children)—is valued at £1,000,000 and spans from 1st April 2024 to 31st December 2026, with provisions for a 1-year extension. Key suppliers include The Care Forum, Community First, and Wiltshire Centre for Independent Living. The procurement utilised the Open procedure and adhered to the Public Contracts Regulations 2015, with an emphasis on SME and VCSE suitability.

This tender presents significant opportunities for businesses, particularly those specialising in social and community services, to engage in meaningful public sector work. SMEs and VCSEs stand to benefit from this tender, as they can leverage their expertise in health and social care to contribute to the wellbeing of Wiltshire’s residents. The structured lots allow for targeted service delivery, ensuring specialised engagement with different community segments. Businesses suited for this contract range from healthwatch providers to organisations experienced in service user engagement for both adults and children, enabling them to expand their portfolios and strengthen their presence in the public sector.

## Notice

Wiltshire Council, 'the Council', is conducting the procurement using the Open procedure for the provision of healthwatch and service user engagement activities across Wiltshire. The procurement is split in to lots as follows: 1 Healthwatch 2 Service User Engagement (Adults) 3 Service User Engagement (Children) The Contracts for ALL Lots will be for an initial term of 2 years with an option to extend for any period up to a further 1 year, as defined and at the sole discretion of the Council. The Contract is scheduled to commence on 01 January 2024 Tenderers that have received this document are those that have responded to the Council's Contracts Finder/Find a Tender Service advert via the e-procurement system. Such an organisation (whether a single organisation or a consortium) is referred to in this document as a 'Tenderer'. This stage is a competitive stage of the procurement, and Tenderers will be formally evaluated as part of the stage. The procurement is subject to the Public Contracts Regulations 2015 (PCR 2015). Any amendments to this ITT will be communicated at the earliest opportunity to all Tenderers through the e-procurement system. Where the Council makes such an amendment, it will ensure that Tenderers have an appropriate amount of time in which to understand and respond to the amendment. The deadline for submission of tenders may be altered to allow Tenderers to take amendments into account, and if this is the case, all Tenderers will be notified.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/031550b9-8f41-42b8-853b-9d576a118550 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2023 |
| Submission deadline | 9 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WILTSHIRE COUNCIL |
| Locality | TROWBRIDGE |
| Post town | Bath |
| Postcode | BA14 8JN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Trowbridge Central |
| Westminster constituency | South West Wiltshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85312000 - Social work services without accommodation
- 98000000 - Other community, social and personal services

## Release History

- 7 Sep 2023 at 20:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/031550b9-8f41-42b8-853b-9d576a118550

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/031550b9-8f41-42b8-853b-9d576a118550
  7th September 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.wiltshire.gov.uk/

## Provenance

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