---
title: "iHELP Service (Pain Management) on Behalf of NHS West Lancashire CCG"
ocid: "ocds-b5fd17-c0199a5c-5d1b-4fe8-b8cb-3315231315ce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c0199a5c-5d1b-4fe8-b8cb-3315231315ce"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c0199a5c-5d1b-4fe8-b8cb-3315231315ce.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c0199a5c-5d1b-4fe8-b8cb-3315231315ce.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2017-01-16"
---

# iHELP Service (Pain Management) on Behalf of NHS West Lancashire CCG

Buyer: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Tender  
OCID: ocds-b5fd17-c0199a5c-5d1b-4fe8-b8cb-3315231315ce

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## Summary

The Staffordshire and Lancashire Commissioning Support Unit is currently seeking bids for the iHELP Service (Pain Management) on behalf of NHS West Lancashire Clinical Commissioning Group (CCG). This procurement falls within the health services sector and is focused on enhancing chronic pain management for a population of approximately 112,000 patients in the North West of England. The procurement process is set to conclude on 17th February 2017, and the contract is anticipated to begin on 3rd July 2017, lasting for an initial three years with an option to extend for an additional two years. This open tender reflects the CCG's commitment to improving healthcare delivery while also reducing costs through a risk/gain share model with the selected bidder.

This tender presents significant opportunities for businesses, particularly those in the health services sector, including small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that can offer integrated service delivery models or demonstrate collaboration with local organisations in the Voluntary, Community and Faith Sector (VCFS) are well-positioned to compete for this contract. The focus is on developing a sustainable, high-quality service aimed at managing patient care effectively, which could lead to lasting partnerships and growth in the health market.

## Notice

NHS West Lancashire CCG has a population of 112,000 patients with 20 GP practices providing primary care and Southport and Ormskirk Hospital NHS Trust being the main provider of secondary health care. The CCG's commissioning intentions include an aspiration to remodel chronic pain services to help contribute to the triple aim of improved population health, high quality holistic care for patients and reduced costs. Community Chronic Pain Service is to be known as iHELP which stands for integrated, holistic empowering learning programme. The CCG is committed to making a real difference to the way services are delivered and the quality of patient's individual experience of health care services in West Lancashire. It is the intention that the West Lancashire iHELP service will be recognised as the highest quality service with the best outcomes at the lowest cost anywhere in the country. This is whilst also achieving significant benefits for patients as described in the service specification. In order to facilitate this the CCG are looking to work with the successful bidder to develop a risk/gain share model. The iHELP service is required to be a single point of access for all chronic pain referrals to ensure that only appropriate referrals are forwarded to secondary care and the majority of patients are managed and cared for outside secondary care. The iHELP service should aim to offer an integrated model of service delivery and should utilise the skills of other external providers. The iHELP service will assess and manage patients within the service making use of local services such as those provided by the Voluntary, Community and Faith Sector (VCFS) and the local councils etc. Approximately 2,200 patients have been prescribed Pregabalin (Lyrica) or strong Opioids for chronic pain and approximately 1,000 patients received pain management related procedures in secondary care in 2015/16. Also approximately 700 patients attended a Pain Management first outpatient appointment in secondary care with approximately 900 patients having one or more follow up appointments in 2015/16. Current spend on chronic pain (recosted at 2017/18 tariff levels) is around PS3.1 million, representing around PS2 million of expenditure on Pregabalin (Lyrica), strong opioids and other analgesics prescribed in primary care and PS1.1 million on secondary care (outpatient attendances, inpatient procedures, and day cases). This contract will be an initial 3-year contract with the option to extend for a further 1 x 2-year period. The procurement is being tendered pursuant to the light touch regime. Any expressions of interest and responses will have to be submitted via our Bravo eTendering system at https://mlcsu.bravosolution.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/af9a7b04-9e75-42db-9716-7e1ab6a52382 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2017 |
| Submission deadline | 17 Feb 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Jul 2017 - 22 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | LEYLAND |
| Post town | Preston |
| Postcode | PR26 6TR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | South Ribble |
| Electoral ward | Farington West |
| Westminster constituency | South Ribble |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 16 Jan 2017 at 15:14 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/af9a7b04-9e75-42db-9716-7e1ab6a52382
- 13 Jan 2017 at 16:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/af9a7b04-9e75-42db-9716-7e1ab6a52382

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/af9a7b04-9e75-42db-9716-7e1ab6a52382
  16th January 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- https://mlcsu.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c0199a5c-5d1b-4fe8-b8cb-3315231315ce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c0199a5c-5d1b-4fe8-b8cb-3315231315ce.json.
