--- title: "UHB Emergency Paging Service Replacement" ocid: "ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0.json" source: "Contracts Finder" current_stage: "Planning" buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST" published: "2023-07-10" --- # UHB Emergency Paging Service Replacement Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST Current stage: Planning OCID: ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0.json) ## Summary University Hospitals Birmingham NHS Foundation Trust is looking to replace its Emergency Paging Service, aiming to enhance patient safety, staff welfare, communication efficiency, operational effectiveness, accountability, and governance. The Trust serves a large population and operates numerous hospitals and community services in the West Midlands. The procurement is in the planning stage, with an engagement end date set for August 1, 2023. Potential suppliers are encouraged to participate in the market engagement exercise, with the procurement route yet to be finalised. This tender for Paging Services by University Hospitals Birmingham presents an opportunity for businesses to provide innovative communication solutions that cater to the healthcare sector's specific needs. The Trust is seeking bidders who can offer modern technology to replace outdated paging systems, improving message reliability and addressing communication challenges within the hospital network. Small and medium-sized enterprises (SMEs) with expertise in healthcare communication technologies are well-suited to compete for this contract and contribute to enhancing patient care and operational efficiency at University Hospitals Birmingham. ## Notice University Hospitals Birmingham NHS Foundation Trust (UHB) is one of the largest teaching hospital Trusts in England and the West Midlands, serving a regional, national and international population. It includes Birmingham Heartlands Hospital, Birmingham Chest Clinic, Good Hope Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital and various Community Services. We also run a number of smaller satellite units, allowing people to be treated as close to home as possible. UHB is a Foundation Trust employing around 24,000 members of staff and we are committed to investing in their development and health and wellbeing. UHB treats over 2.2 million patients each year, and has 2,366 in-patient beds over 105 wards in addition to 115 children's beds and 145 day-case beds. The trust operates 7,127 outpatient and 304 community clinics per week. UHB NHS Foundation Trust has a requirement to procure a Trust-wide Emergency Paging Solution which will improve patient safety, improve staff welfare, improve communications between individuals and teams, improve operational effectiveness, and improve accountability and governance. Pagers & bleeps are used at UHB for both emergency and non-emergency communication. They have been the used for many years as the mainstay for requesting a bleep-holder's attention, but they now are regarded as inefficient and outdated technology. Key issues identified include no record of confirmation that bleeps are received, and communication "blackspots" within the Trust where messages are either received inconsistently or not received at all. The current solution relies on UHF transmitters across the hospital sites. Part of this solution is an app which enables them to receive pager messages. However, the app does not meet the requirements due to how messages are initiated by the user. It relies on a contact being already set up in the app. The infrastructure is legacy technology and is not 100% reliable. Potential bidders are asked to note that the route to market has not yet been decided and therefore the procurement timetable has not been finalised. The Authority will make a final decision on the most appropriate route market following this engagement exercise. This may be a direct award via an existing public sector framework agreement or alternatively, the Authority may decide to run a competitive process via a mini-competition under a framework or an openly advertised procedure. If the latter, the publication of the ITT will include the publication of a Contract Notice, a Contracts Finder notice, and the ITT documents will be published on the Authority' Atamis e-tendering system. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 13:00 on Tuesday 1st August 2023. https://health-family.force.com/s/Welcome ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b29bd823-2d01-4977-b81e-d7f795172a4d | | Notice type | Market Engagement Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jul 2023 | | Submission deadline | Not specified | | Future notice date | 1 Aug 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 1NU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 64 - Postal and telecommunications services ### Codes - 64223000 - Paging services ## Release History - 10 Jul 2023 at 13:26 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/b29bd823-2d01-4977-b81e-d7f795172a4d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b29bd823-2d01-4977-b81e-d7f795172a4d 10th July 2023 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/529c7c6c-975c-42f8-a431-88a5929744bc Atamis_Supplier_User_Guide ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c07c606a-df77-43d5-96af-dcff3f32bcd0.json.