---
title: "Future Supplier Services - Front End Services"
ocid: "ocds-b5fd17-c0e11e4a-2e6f-4e4e-b5d6-b1fd8a0a48ab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c0e11e4a-2e6f-4e4e-b5d6-b1fd8a0a48ab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c0e11e4a-2e6f-4e4e-b5d6-b1fd8a0a48ab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c0e11e4a-2e6f-4e4e-b5d6-b1fd8a0a48ab.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "ATAMIS LTD"
published: "2021-10-29"
---

# Future Supplier Services - Front End Services

Buyer: ATAMIS LTD  
Current stage: Planning  
OCID: ocds-b5fd17-c0e11e4a-2e6f-4e4e-b5d6-b1fd8a0a48ab

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## Summary

The Home Office, through its strategic buying programme known as Future Supplier Services (FSS), is planning a procurement process titled "Future Supplier Services - Front End Services." This initiative is categorised under general public services and includes a competitive procedure with negotiation method. The procurement is set to take place across various locations within the UK, with an estimated contract value of £1.2 billion. Key dates include a pre-launch engagement event scheduled for 24th November 2021, and the release of the Standard Selection Questionnaire (SQ) expected in December 2021. The contract period is anticipated to commence on 1st January 2023 and conclude on 1st January 2027.

This tender presents significant opportunities for businesses involved in providing public services, particularly those offering biometric enrolment, digital interviewing, and associated infrastructure. Companies that specialise in communications technology, IT services, and administrative support are well-positioned to compete in this procurement process. The pre-launch event will serve as an excellent platform for interested bidders to engage with the Home Office, understand the requirements, and ask pertinent questions, thereby fostering relationships that could lead to successful partnerships and business growth.

## Notice

The Home Office is responsible for making decisions every year about who has rights to visit or stay in the country. Future Supplier Services (FSS) is a strategic buying programme that has been set up to procure a variety of services for UK Visas and Immigration (UKVI) and some additional services for Her Majesty's Passport Office (HMPO). The remit of FSS is to assess how we will deliver services in the future, including running the procurements, mobilising the resulting contracts, and delivering them into business as usual operations. Following market engagement events held in July 2020 and January 2021, it has been decided that the procurement of the front end services under the Future Supplier Services programme will be procured through a Competitive Procedure with Negotiation through a geographically lotted procurement. Front end services under the procurement requires the provision of a network of service points, aligned to specific locations within each lot. These service points will offer a variety of services to include; biometric enrolment, digital interviewing and associated customer-facing physical infrastructure, as well as other supporting services. The Standard Selection Questionnaire for this procurement is expected to be released in December 2021. The purpose of this notice is to notify prospective bidders of a pre-launch event scheduled to take place on Wednesday 24th November 2021. Details of how to register for this event are provided in the notes to be published section of this document Additional information: The Authority is intending to host a pre SQ launch engagement event on Wednesday 24th November 2021 from 10:00-11:30 GMT. The event will update attendees on the business requirements and commercial principles ahead of further information being provided as part of the SQ launch. During the event we hope that you will have a good understanding of what to expect when the SQ is launched and of the associated timescales and next steps as part of the procurement activity. Places are likely to be limited. If you wish to take advantage of this opportunity and to participate in the event, you should register your interest no later than 23:59 on Wednesday 10th November, by sending an email to:fssindustryengagementevent@homeoffice.gov.ukFutureSupplierServices@homeoffice.gov.ukThis email should include the names, telephone numbers, and email address of up to 2 participants you wish to attend the event. You are also invited to provide any key questions or themes you would hope to see covered at the event. An opportunity for Q&A will be included as part of the event. Please note that participation will be dependent on the organisation having completed a non-disclosure agreement. If not already completed, this will be sent to you following registration.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21909ad2-b6dc-4d7e-8167-6fa99a367d36 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2021 |
| Submission deadline | Not specified |
| Future notice date | 13 Dec 2021 |
| Award date | Not specified |
| Contract period | 1 Jan 2023 - 1 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATAMIS LTD |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 32232000 - Video-conferencing equipment
- 32571000 - Communications infrastructure
- 35125110 - Biometric sensors
- 64114000 - Post office counter services
- 72222300 - Information technology services
- 75100000 - Administration services
- 75110000 - General public services
- 75112000 - Administrative services for business operations
- 75125000 - Administrative services related to tourism affairs
- 75130000 - Supporting services for the government
- 75131000 - Government services
- 75211110 - Consular services
- 85100000 - Health services
- 98910000 - Services specific to international organisations and bodies

## Release History

- 29 Oct 2021 at 10:31 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/21909ad2-b6dc-4d7e-8167-6fa99a367d36

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/21909ad2-b6dc-4d7e-8167-6fa99a367d36
  29th October 2021 - Future opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c0e11e4a-2e6f-4e4e-b5d6-b1fd8a0a48ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c0e11e4a-2e6f-4e4e-b5d6-b1fd8a0a48ab.json.