---
title: "Technical Delivery and Support Provider"
ocid: "ocds-b5fd17-c0f4eb70-30a6-4257-ad3a-a00f993fa56c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c0f4eb70-30a6-4257-ad3a-a00f993fa56c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c0f4eb70-30a6-4257-ad3a-a00f993fa56c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c0f4eb70-30a6-4257-ad3a-a00f993fa56c.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2021-02-02"
---

# Technical Delivery and Support Provider

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Planning  
OCID: ocds-b5fd17-c0f4eb70-30a6-4257-ad3a-a00f993fa56c

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) in Swansea is preparing to initiate a procurement process for a "Technical Delivery and Support Provider" to assist with its Clean Air Zone (CAZ) initiative aimed at improving air quality in the United Kingdom. This procurement is currently in the planning stage, with a market engagement deadline set for 3rd May 2021. The contract will involve transitioning and supporting the existing digital solution, technical delivery, and maintenance, among other services, and is classified under IT services, specifically consulting, software development, and support.

This tender presents significant opportunities for businesses involved in IT services, particularly those with expertise in software development, technical delivery, and support services. Small and medium-sized enterprises (SMEs) would be well-suited to compete, given the emphasis on engagement with potential suppliers to inform the specification of the services required. The upcoming supplier event on 18th February 2021 will also provide a platform for interested parties to gain insights and demonstrate their capabilities, ultimately fostering business growth in the context of delivering sustainable urban development and improved public health outcomes.

## Notice

In February 2016, Defra and DfT established a Joint Air Quality Unit (JAQU) to oversee the delivery of the government's plan for tackling NO2 (Nitrogen Oxide) compliance. A Clean Air Zone (CAZ) defines an area where targeted action is taken to improve air quality and resources are prioritised and coordinated in order to shape the urban environment in a way that delivers improved health benefits and supports economic growth. Clean Air Zones aim to address all sources of pollution, including nitrogen dioxide and particulate matter, and reduce public exposure to them using a range of measures tailored to the location. Clean Air Zones bring together local measures to deliver immediate action to improve air quality and health with support for cities to grow while delivering sustained reductions in pollution and a transition to a low emission economy. Where there are the most persistent pollution problems, this is supported by restrictions to encourage only the cleanest vehicles to operate in the city. Charging Clean Air Zones are being introduced for individual users to pay a charge to drive into, or move within, a designated zone if they are driving a vehicle that does not meet the particular standard in that zone. The CAZ central service being implemented by JAQU and is made up of a Digital Solution, a customer facing Contact Centre (delivered by DVLA) and Penalties and Enforcements (managed by Local Authorities). With the current contract expiring in 2021, The Secretary of State for Transport requires a supplier to provide a high-quality service to JAQU, Local Authorities, Fleet Operators, Users and all other stakeholders of the CAZ Digital Solution. The scope of the new contract could include but not limited to:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and Reporting We intend to hold a supplier event on Thursday 18th February 2021. The aim is to share more detail on the above requirement, gauge the level of interest in the market and to use your expertise to inform the specification. To register your interest in attending please email Adrianne.Griffiths@dvla.gov.uk by Monday 15th February. Please note, this Prior Information Notice does not imply any commitment and is not a call for competition. We are assessing the market interest in providing the services required. Without sufficient interest the tendering exercise may be aborted. Should we proceed, the invitation to tender will be the subject to a separate notice and it is that notice to which potential suppliers will need to respond at the appropriate time. All relevant information will be contained within that notice, including how to apply for the opportunity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5625ca63-1cce-440d-a1ac-e4f0084e1924 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2021 |
| Submission deadline | Not specified |
| Future notice date | 3 May 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Feb 2021 at 14:45 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/5625ca63-1cce-440d-a1ac-e4f0084e1924

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5625ca63-1cce-440d-a1ac-e4f0084e1924
  2nd February 2021 - Early engagement notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c0f4eb70-30a6-4257-ad3a-a00f993fa56c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c0f4eb70-30a6-4257-ad3a-a00f993fa56c.json.
