---
title: "Production Support contract for VMware vSphere 6.5 Enterprise"
ocid: "ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK DEBT MANAGEMENT OFFICE"
published: "2019-06-05"
---

# Production Support contract for VMware vSphere 6.5 Enterprise

Buyer: UK DEBT MANAGEMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d.json)

## Summary

The UK Debt Management Office is conducting a procurement process for a Production Support contract for VMware vSphere 6.5 Enterprise, classified under IT services: consulting, software development, Internet and support. This contract, valued at £37,416, is at the award stage, with the award made on 16th August 2018. The contract period is set to commence on 1st September 2018 and will run until 31st August 2021. Proposals were required to be submitted by 4pm on 3rd August 2018 via email, and support must be provided by a UK-based supplier, ensuring 24-hour accessibility without remote access to systems.

This tender presents a significant opportunity for businesses that specialise in IT services, particularly those able to provide robust support and maintenance for VMware products. Companies that can deliver immediate telephone support or site visits and have a strong operational capacity are well-suited to compete. Small and medium-sized enterprises (SMEs) can particularly benefit from this opportunity, leveraging their agile service models to meet the specific support requirements of the UK Debt Management Office.

## Notice

Support and Maintenance: - Renew the existing VMWare Production Support contract. - Support must be provided from a UK-based supplier. - Must have the capability to resolve issues via telephone support or site visit. - Note that remote access to DMO systems is not permitted. - Must provide 24-hour support. The procurement process is via Lot 2; Packaged Software - suppliers under the CCS Technology Products 2 framework agreement (RM3733). Tender proposals must be submitted via email to BDAdministrator@dmo.gov.uk by 16.00 hrs on Friday 3rd August 2018.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ebdaf4e1-a605-452f-a1bc-9bce1a6b8556 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2019 |
| Submission deadline | 3 Aug 2018 |
| Future notice date | Not specified |
| Award date | 15 Aug 2018 |
| Contract period | 31 Aug 2018 - 31 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,416 |
| Lots value | Not specified |
| Awards value | £37,416 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK DEBT MANAGEMENT OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3M 8UD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bridge |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Jun 2019 at 11:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ebdaf4e1-a605-452f-a1bc-9bce1a6b8556

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ebdaf4e1-a605-452f-a1bc-9bce1a6b8556
  5th June 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c116d55e-3c4f-4515-af46-c905fab4d58d.json.