---
title: "Jaggaer (con_14676)"
ocid: "ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2022-06-30"
---

# Jaggaer (con_14676)

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3.json)

## Summary

The procurement process, initiated by the Department for Education, involves the tender titled "Jaggaer (con_14676)" for software packages and information systems, specifically for Zendesk Software related to Teacher Services. The contract, valued at £98,000, has been awarded to Zendesk, Inc., and the contract period is set from 13th January 2023 to 14th January 2023. The procurement method employed is selective, arising from a call-off from a framework agreement, with the tender period concluding on 8th January 2022.

This tender presents excellent opportunities for businesses specialising in software development and educational technologies, particularly those that focus on teacher services and related digital solutions. Small and medium-sized enterprises (SMEs) may find this tender particularly accessible, as it encourages participation from larger suppliers but remains conducive to those with tailored offerings and innovative approaches in the educational sector.

## Notice

"Zendesk Software for Teacher Services and related Digital Portfolio services, including the following services: - Becoming a teacher - Claim - Continuous Professional Development - Teaching Vacancies Service - Teaching Regulation Agency"

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e90f026-3117-4ffb-9ba8-280fdaee5c77 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2022 |
| Submission deadline | 8 Jan 2022 |
| Future notice date | Not specified |
| Award date | 15 Jan 2022 |
| Contract period | 13 Jan 2023 - 14 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £98,000 |
| Lots value | Not specified |
| Awards value | £98,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENDESK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Jun 2022 at 16:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5e90f026-3117-4ffb-9ba8-280fdaee5c77

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e90f026-3117-4ffb-9ba8-280fdaee5c77
  30th June 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-education/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c124b841-8597-498b-8bef-5193f03ab4a3.json.