---
title: "WP3941 Datix Incident Reporting System"
ocid: "ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WALSALL METRO BOROUGH COUNCIL"
published: "2026-02-11"
---

# WP3941 Datix Incident Reporting System

Buyer: WALSALL METRO BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb)  
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## Summary

The procurement process for the "WP3941 Datix Incident Reporting System," conducted by Walsall Metropolitan Borough Council, has reached the award stage. This contract pertains to the clinical governance incident reporting system within the software package and information systems industry, with a focus on services across the West Midlands, United Kingdom. The tender process was selective, utilising a call-off from a framework agreement, with the award announced on 21 December 2023. The contract period spans from 1 January 2024 to 31 December 2027, amounting to £127,000.

This procurement presents growth opportunities for businesses specialising in software and information systems, particularly those equipped to deliver clinical governance solutions. Large-scale enterprises like SOFTCAT PLC, the supplier awarded the contract, exemplify the type of businesses suited for such complex IT infrastructure projects. While the suitability criteria exclude SMEs and VCSEs, companies operating at scale within the IT services sector may find opportunities to expand their offerings and expertise in similar future tenders.

## Notice

Clinical governance incident reporting system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7dc04c4b-94b9-40a4-bb3a-c0f254e752d0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2026 |
| Submission deadline | 21 Dec 2023 |
| Future notice date | Not specified |
| Award date | 21 Dec 2023 |
| Contract period | 1 Jan 2024 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £127,000 |
| Lots value | Not specified |
| Awards value | £127,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALSALL METRO BOROUGH COUNCIL |
| Additional buyers | WALSALL METROPOLITAN BOROUGH COUNCIL |
| Locality | WALSALL |
| Post town | Walsall |
| Postcode | WS1 1TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | St Matthew's |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Feb 2026 at 11:29 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7dc04c4b-94b9-40a4-bb3a-c0f254e752d0
- 16 Jan 2024 at 15:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7dc04c4b-94b9-40a4-bb3a-c0f254e752d0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7dc04c4b-94b9-40a4-bb3a-c0f254e752d0
  11th February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1300ca7-5235-4e07-bb52-75669ea5dfdb.json.