--- title: "Carers Support Services" ocid: "ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7.json" source: "Contracts Finder" current_stage: "Award" buyer: "LONDON BOROUGH OF NEWHAM" published: "2023-02-28" --- # Carers Support Services Buyer: LONDON BOROUGH OF NEWHAM Current stage: Award OCID: ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7.json) ## Summary The London Borough of Newham is seeking suppliers for Carers Support Services under the Social and Other Specific Services category. The procurement process involves two lots: Lot 1 for online/virtual support services for Adult Carers, and Lot 2 for locally embedded all-age services. The total contract value is £1,785,000.00 excluding VAT, with Lot 1 valued at £350,000 and Lot 2 at £1,435,000. The contract will start on 1 April 2023, running for three years with possible extensions. The procurement method is an Open Procedure, and the tender deadline is 28th November 2022. This tender for Carers Support Services by the London Borough of Newham presents an opportunity for businesses in the health and social work services sector to deliver innovative and accessible support services to Carers. Small and medium-sized enterprises (SMEs) and Voluntary, Community and Social Enterprise organizations (VCSEs) are suitable to compete. Interested suppliers should consider applying for one or both lots based on their capabilities to support Adult Carers in Newham. The contract duration offers long-term potential for service providers to contribute to the Carers Strategy outcomes and positively impact the local community. ## Notice This procurement is being conducted in accordance with the Public Contracts Regulations 2015. The procurement is subject to the light-touch regime under Section 7 Social and Other Specific Services. Under Regulation 76 the Council is free to establish a procedure, provided that procedure is sufficient to ensure compliance with the principles of transparency and equal treatment of economic operators (service providers). Newham's Carers Strategy sets out a single, ambitious approach to improving the identification of and support to Carers across the borough at scale. The Council and its partners are looking for an experienced and innovative provider (or providers) to deliver Strengths-Based and highly accessible Carers support services and to drive forward the Carers Strategy outcomes. The service is divided into lots: Lot 1) An online / virtual Carers Support service to provide comprehensive support to Adult Carers aged 18+ online and with the preferred addition of a telephone support option. Lot 2) A Locally embedded all age-service (Young Carers, Parent Carers, Adult Carers) which will work with local Carers groups,Schools, Health providers, VCS and across our community as a whole to identify Carers, deliver direct support and enable them to navigate the range of local services that they need. Suppliers will be able to apply for one or more lots, for example, Lot 1 only, Lot 2 only or both Lots 1 and 2. The new service contract will go live on 1 April 2023 and will run for three years (with the option to extend on a two + two year basis, subject to satisfactory performance). Total value for 7 years of contract is PS1,785,000.00 excluding VAT divided in lots as per below: Lot 1= PS350,000 (50K pa) Lot 2 = PS1,435,000 (205K pa) ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d98bcbea-4962-43b0-9b5a-df2c7038ccbe | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Feb 2023 | | Submission deadline | 28 Nov 2022 | | Future notice date | 21 Oct 2022 | | Award date | 28 Feb 2023 | | Contract period | 31 Mar 2023 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,785,000 | | Lots value | Not specified | | Awards value | £1,434,990 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF NEWHAM | | Locality | LONDON | | Post town | East London | | Postcode | E16 2QU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Royal Albert | | Westminster constituency | West Ham and Beckton | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | AGE UK EAST LONDON | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 28 Feb 2023 at 14:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d98bcbea-4962-43b0-9b5a-df2c7038ccbe - 28 Oct 2022 at 13:22 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7c5d672f-c8cf-4630-b488-30716a896a24 - 7 Oct 2022 at 14:19 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/39d779de-26b6-4c1d-a1e4-96d4e7173a03 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d98bcbea-4962-43b0-9b5a-df2c7038ccbe 28th February 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7c5d672f-c8cf-4630-b488-30716a896a24 28th October 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/39d779de-26b6-4c1d-a1e4-96d4e7173a03 7th October 2022 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b86c8c1a-8847-43c1-ae88-92b495133f03 Registration Form ## Notice URLs - http://www.newham.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c13cfd6c-1d27-4bfb-b5c4-a14b4b057de7.json.