---
title: "Provision of Process Mining Pilot"
ocid: "ocds-b5fd17-c196841d-7dee-45c3-9653-c1e08c549405"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c196841d-7dee-45c3-9653-c1e08c549405"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c196841d-7dee-45c3-9653-c1e08c549405.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c196841d-7dee-45c3-9653-c1e08c549405.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2022-06-23"
---

# Provision of Process Mining Pilot

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-c196841d-7dee-45c3-9653-c1e08c549405

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## Summary

The public procurement process for the "Provision of Process Mining Pilot" has been completed by the Crown Commercial Service, operating within the services industry category. This tender was initiated as part of a strategy to enhance the automation of back office systems in the UK Government, with a total contract value of £99,525. The tender period ended on 4th February 2022, and the contract was active from 28th February 2022 until 31st May 2022. The delivery location for this contract is in London, United Kingdom, and it followed a selective procurement method via a call-off from a framework agreement.

This procurement presents opportunities for firms specialising in process automation and system optimisation, particularly those with experience in data analytics and operational improvement. Businesses that focus on innovative technology solutions, especially in the context of public sector efficiency and automation, would be well-suited to compete in similar future tenders. Given the government's ongoing commitment to automation, there is potential for substantial growth and collaboration in delivering transformative projects.

## Notice

Government Business Services (GBS) owns the Government-wide strategy for process convergence of back office systems and shared services. Government Business Services (GBS) is the driving force that helps to make sure that the Civil Service is fully prepared for, and takes advantage of, the opportunities that automation presents. With the continuing drive across government for automation, it is important that we identify and introduce the right use cases and opportunities for automation initiatives and thus the requirement of a process mining pilot to enable transformation in government back office processes/ systems. In order to understand which areas to prioritise we need to understand and evidence the current issues, giving greater insights to help us develop a pipeline of opportunities. Process Mining could also play a part in Business as Usual operations and support the government in its longer term approach to continuous improvement and performance monitoring.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/319cf750-bcd0-42fd-9856-0db618eacc44 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jun 2022 |
| Submission deadline | 4 Feb 2022 |
| Future notice date | Not specified |
| Award date | 28 Feb 2022 |
| Contract period | 28 Feb 2022 - 31 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £99,525 |
| Lots value | Not specified |
| Awards value | £99,525 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRICEWATERHOUSECOOPERS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48620000 - Operating systems

## Release History

- 23 Jun 2022 at 10:01 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/319cf750-bcd0-42fd-9856-0db618eacc44
- 5 Apr 2022 at 10:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/319cf750-bcd0-42fd-9856-0db618eacc44

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/319cf750-bcd0-42fd-9856-0db618eacc44
  23rd June 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f00376d4-9256-4015-886e-9369d30e396e
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b2564805-236a-4bf0-8f2c-283914698267

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c196841d-7dee-45c3-9653-c1e08c549405. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c196841d-7dee-45c3-9653-c1e08c549405.json.