---
title: "Family Information Directory"
ocid: "ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DORSET COUNCIL"
published: "2026-07-29"
---

# Family Information Directory

Buyer: DORSET COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad

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## Summary

The procurement process for the "Family Information Directory" contract, commissioned by Dorset Council, has reached the award stage. The contract involves the implementation, hosting, support, and maintenance of the Idox Single Channel Directory Hub for Dorset Family Information Services. The industry category is software package and information systems, and the contract will be delivered in the South West of the United Kingdom. The procurement method was selective, utilising a call-off from a framework agreement, with key tendering completed on 20 March 2026. This contract has a value of £93,600, starting from 15 July 2026, and is set to conclude on 14 July 2030. An option exists to extend the contract for an additional 12 months if required.

This tender presents significant opportunities for small and medium enterprises (SMEs) specialising in software and information systems, particularly those with expertise in directory hub solutions and support services. Its framework agreement procurement approach allows suppliers to engage with established government contracts, offering a stable revenue stream and potential for expansion in services. Despite the competitive nature of the industry, SMEs that can deliver adaptable and scalable solutions are well-positioned to leverage this contract for growth, particularly as the contract scope may evolve to encompass additional services, such as an Adults Services Directory.

## Notice

Implementation, hosting, support and maintenance of the Idox Single Channel Directory Hub for Dorset Family Information Services (FIS). The solution includes the flexibility, during the Contract Term, to transition to the Supplier's Multi-Channel Hub (or equivalent) where this is required to support future expansion, including (but not limited to) an Adults Services Directory, subject to agreement of scope and Charges. This G-Cloud Call-Off Contract can be extended by the Buyer for one period of up to 12 months, taking the expiry date to 14/07/2030, by giving the Supplier a minimum of 12 weeks written notice before its expiry.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3033c24e-61a3-4051-81fa-bc8c07fb41db |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2026 |
| Submission deadline | 20 Mar 2026 |
| Future notice date | Not specified |
| Award date | 12 May 2026 |
| Contract period | 14 Jul 2026 - 14 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,600 |
| Lots value | Not specified |
| Awards value | £93,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DORSET COUNCIL |
| Locality | DORCHESTER |
| Post town | Dorchester |
| Postcode | DT1 1XJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK64 Dorset |
| Local authority | Dorset |
| Electoral ward | Dorchester West |
| Westminster constituency | West Dorset |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Jul 2026 at 09:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3033c24e-61a3-4051-81fa-bc8c07fb41db

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3033c24e-61a3-4051-81fa-bc8c07fb41db
  29th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad.json.