---
title: "COV - One Coventry User Led Service Design Consultancy - AWARD"
ocid: "ocds-b5fd17-c1bd35f3-2b6b-4ecd-b631-edbc73947065"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1bd35f3-2b6b-4ecd-b631-edbc73947065"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1bd35f3-2b6b-4ecd-b631-edbc73947065.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1bd35f3-2b6b-4ecd-b631-edbc73947065.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COVENTRY - SOLIHULL - WARWICKSHIRE"
published: "2020-08-13"
---

# COV - One Coventry User Led Service Design Consultancy - AWARD

Buyer: COVENTRY - SOLIHULL - WARWICKSHIRE  
Current stage: Award  
OCID: ocds-b5fd17-c1bd35f3-2b6b-4ecd-b631-edbc73947065

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## Summary

The Coventry City Council is set to award a contract for the "One Coventry User Led Service Design Consultancy." This initiative falls under the broader category of business and management consultancy, specifically focusing on design consultancy services. The procurement has reached the award stage as of 5th August 2020, with the contract valued at £170,000 GBP. The contract period will commence on 7th September 2020 and extend until 6th March 2021. The tender was conducted through an open procedure, allowing various suppliers to participate and was located in Coventry, West Midlands, United Kingdom.

This tender presents a lucrative opportunity for businesses specialising in user-centred design and consultancy services, particularly those with a track record in public sector projects. Small and medium enterprises (SMEs) would be well-suited to compete, especially those adept at collaborative approaches to design work that emphasise improved customer outcomes and efficiencies. Engaging in this contract could facilitate significant growth, as the selected supplier will play a pivotal role in enhancing the digital services provided by Coventry City Council.

## Notice

User Led Service Design is one of the fundamental principles of Government Digital Services (GDS) and the Local Digital Declaration (of which Coventry City Council is a signatory). As part of the Digital First Programme the Design workstream focuses on adopting a user led service design approach to reviewing our services and identifying and delivering opportunities for improved customer outcomes and efficiencies. Coventry Council is seeking to award a contract to a supplier who will work in a partnership approach to develop and deliver a user centred design solution for the Council. Further details can be found in the tender documentation. The value of the initial contract (6 months) will be a maximum value of PS100k exc VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3eb36552-6a52-4f7a-b5ae-e426f2e4a4f7 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2020 |
| Submission deadline | 24 Jul 2020 |
| Future notice date | Not specified |
| Award date | 4 Aug 2020 |
| Contract period | 6 Sep 2020 - 6 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £170,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY - SOLIHULL - WARWICKSHIRE |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 2GN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUTUREGOV |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services
- 79415200 - Design consultancy services

## Release History

- 13 Aug 2020 at 17:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3eb36552-6a52-4f7a-b5ae-e426f2e4a4f7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3eb36552-6a52-4f7a-b5ae-e426f2e4a4f7
  13th August 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1bd35f3-2b6b-4ecd-b631-edbc73947065. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1bd35f3-2b6b-4ecd-b631-edbc73947065.json.