--- title: "Norfolk and Waveney NHS111, CAS and Primary Care OOH Services -Market Engagement" ocid: "ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS NORFOLK AND WAVENEY ICB" published: "2023-07-12" --- # Norfolk and Waveney NHS111, CAS and Primary Care OOH Services -Market Engagement Buyer: NHS NORFOLK AND WAVENEY ICB Current stage: Planning OCID: ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6.json) ## Summary Procurement Process Summary: The buying organisation, NHS Norfolk and Waveney ICB, is planning a tender titled "Norfolk and Waveney NHS111, CAS and Primary Care OOH Services -Market Engagement" in the health services industry category. The procurement is in the planning stage with an engagement end date set for 24th July 2023. The location for the services is in England, United Kingdom. Business Growth Opportunities: This tender offers opportunities for providers in the healthcare sector to deliver NHS111, CAS and Primary Care OOH Services in Norfolk and Waveney. The anticipated contract has a value of approximately £17,870,188 per annum, with a duration of 5 years and a 2-year extension option. Interested parties can participate in a virtual market engagement event on 26th July 2023 to explore further details and potential involvement in the procurement process. ## Notice ***This advert is for market engagement only*** NHS Norfolk and Waveney ICB intend to undertake a procurement process for a NHS111, CAS and Primary Care OOH Services to cover Norfolk and Waveney. The Commissioner has published this Notice to support market engagement only at this stage. It is the current intention of the commissioners to procure the service as a single lot and appoint a provider to deliver NHS111, CAS and Primary Care OOH Services in Norfolk and Waveney. NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities. Objectives of the service include; Achieve nationally and locally mandated KPIs and quality measures. Expedite patient access to appropriate end point services. Provide a CAS that manage high level of clinical validation for lower Acuity Ambulance and ED dispositions Ensure the Directory of Services (DoS) is maintained in partnership with local system and used to facilitate timely and appropriate levels of care Provision of Primary Care OOH care in that OOH period Provision of face to face locations for OOH to see patients Provision of roving visiting service for patients that require a visit during the OOH period. It is anticipated that the service will receive circa 300,000 - 400,000 calls (as per the national ADC) The anticipated contract duration will be 5 years with a further 2 years extension option. The total annual contract value is anticipated to be circa PS17,870,188 per annum. Providers are invited to attend a virtual market engagement event on the 26/07/23. Further details of the event will be communicated to registered providers. Please note, this notice relates to services within scope of Schedule 3 thereto (Social and Other Specific Services). The Commissioners and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services (also known as the "Light Touch Regime"). The commissioner does not bind itself to commencing or running any public procurement procedure further to, or as a result of, this market engagement. Any subsequent procurement, if undertaken, will be commenced by way of a separate call for competition via a relevant notice published in Find a Tender. Any and all information/documents that are made available as part of this engagement exercise is draft and subject to change. All timeframes are indicative and also subject to change. To register for the market engagement event and access further details please follow link/address: "https://health family.force.com/s/Welcome", register on the system and access project reference C191138. Deadline: 17:00 24/07/2023 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c20cef62-577e-444c-9eb2-3c12ec205ca3 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Jul 2023 | | Submission deadline | Not specified | | Future notice date | 24 Jul 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORFOLK AND WAVENEY ICB | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 12 Jul 2023 at 11:12 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/c20cef62-577e-444c-9eb2-3c12ec205ca3 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c20cef62-577e-444c-9eb2-3c12ec205ca3 12th July 2023 - Early engagement notice on Contracts Finder ## Notice URLs - https://health ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1ceb4c0-ed01-44bf-860f-b558f5c80ff6.json.