---
title: "BT1912 Luton Directory"
ocid: "ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Luton Council"
published: "2026-10-06"
---

# BT1912 Luton Directory

Buyer: Luton Council  
Current stage: Award  
OCID: ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777

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## Summary

Luton Council commissioned hosting and support for the hubs and portals on the Luton Directory website. The service supports the SEND Local Offer, Family Information Services and Adult Social Care. This is a digital hosting and website support requirement, classified as an internet and intranet software package (CPV 48220000), with internet services also included. The buyer is Luton Council, based in Luton, and the service is associated with its directory website. The requirement concerns ongoing operation and support of these public-facing information services rather than the supply of a standalone software package.

The procurement is complete and the contract was awarded to Idox Software Ltd. The award was made on 14 September 2026, for £75,000. The contract period runs from 23 September 2026 to 22 September 2028. The tender had a submission deadline of 11 September 2026 at 12:00. The procurement was for services, with an estimated value of £75,000. No lots are identified. The published information describes the procurement method as “Not applicable” and provides no evaluation criteria. Small and medium-sized enterprises were identified as suitable suppliers. The selected supplier is Idox Software Ltd.

This award shows recurring demand from Luton Council for dependable hosting and support of online public information services, including portals serving people seeking SEND, family information and adult social care support. A credible competitor for a future requirement would need to demonstrate the ability to host and maintain a directory platform and its connected hubs and portals, while keeping services reliable and supporting their ongoing operation. Experience delivering digital services for local government and understanding the needs of public-facing information websites would be relevant. The procurement was considered suitable for small and medium-sized enterprises, indicating that this type of work is not framed solely for large suppliers. The awarded supplier’s success confirms that an established software provider can meet this buyer’s requirement.

## Notice

To provide the hosting and support services for the hubs and portals on the Luton Directory website. This Service will hosts the SEND Local Offer, Family Information Services and Adult Social Care.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ff945352-b74f-47c2-a37b-570db947913b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Sep 2026 |
| Contract period | 23 Sep 2026 - 22 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | £75,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Luton Council |
| Locality | LUTON |
| Postcode area | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Idox Software Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48220000 - Internet and intranet software package
- 72400000 - Internet services

## Release History

- 6 Oct 2026 at 13:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ff945352-b74f-47c2-a37b-570db947913b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ff945352-b74f-47c2-a37b-570db947913b
  6th October 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777.json.