---
title: "Tender for the Provision of Digital Telehealth Care System"
ocid: "ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HALTON BOROUGH COUNCIL"
published: "2023-01-30"
---

# Tender for the Provision of Digital Telehealth Care System

Buyer: HALTON BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71)  
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## Summary

The Halton Borough Council is procuring a replacement digital Telehealthcare system, with the current contract expiring in April 2023. This procurement falls under the IT services category with a value of £430,000. The open tender process will close on March 1, 2023. The contract period is set to start on June 1, 2023, and end on May 31, 2026. The Council is located in Widnes, United Kingdom, and seeks to connect various assistive technology and telehealth devices to a unified platform for reporting and response.

This tender by the Halton Borough Council presents an opportunity for businesses in the IT services sector, particularly those offering consulting, software development, and Internet support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organizations (VCSEs) are encouraged to participate. Businesses aiming to provide innovative digital solutions for telecare, telehealth, and assistive technology devices should consider competing in this open procedure procurement process.

## Notice

Halton Borough Council wishes to procure a replacement electronic Telehealthcare alarm monitoring, and lone working system. The current Tunstall solution delivers a telecare alarm and response service to over approx. 2300 customers and receives over 176,255 alarm calls a year responding to 4565 alarms each year by a manned dispatch team. The current contract with Tunstall expires in April 2023 and the Council wishes to procure a replacement digital solution. An additional driver for the change is to align any system with the scheduled switch over of the national telecommunications infrastructure from analogue (PSTN) to digital (IP) telephone services by 2025. More recently the service has begun to implement Assistive Technology (AT) and Telehealth solutions into Customers Care Plans. Most of the AT operates utilising digital ready IP. The AT equipment includes home monitoring-based solutions consisting of consumer led Internet of Things (IOT) sensors and GPS tracking devices. The Council are actively promoting how technology products in the consumer tech market can help residents to have a positive impact on their life, such as reducing social isolation and enabling them to retain independence in their own homes. The Council wishes to receive and send information and alerts from telecare, telehealth, and AT devices. Ideally, these could be connected to a single reporting and response platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1cecf7a2-6d1d-436b-91d4-3ac24ce38d67 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2023 |
| Submission deadline | 1 Mar 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2023 - 31 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £430,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HALTON BOROUGH COUNCIL |
| Locality | WIDNES |
| Post town | Warrington |
| Postcode | WA8 7EA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Halton |
| Electoral ward | Central & West Bank |
| Westminster constituency | Widnes and Halewood |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Jan 2023 at 16:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1cecf7a2-6d1d-436b-91d4-3ac24ce38d67

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1cecf7a2-6d1d-436b-91d4-3ac24ce38d67
  30th January 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www2.halton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71.json.