---
title: "Provision of Recruitment of Participants for Research for DVLA"
ocid: "ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2026-07-08"
---

# Provision of Recruitment of Participants for Research for DVLA

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) based in Swansea, Wales, has completed the procurement process for the "Provision of Recruitment of Participants for Research" under the industry category of market research services. This selective procurement, conducted through a call-off from a framework agreement, was awarded to Criteria Fieldwork LTD. The tender process concluded with an award on 1st July 2026 with a contract value of £119,925. The contract began on 6th July 2026 and will run until 5th July 2028, offering services within the UK and potentially internationally, including locations such as British Overseas Territories, the Channel Islands, and Europe.

This tender represents an opportunity for businesses specialising in market research services, particularly those able to provide participant recruitment for UX testing, to expand their client base and engage with government projects. While the awarded contract was secured by a large-scale entity, there are potential opportunities for small and medium-sized enterprises (SMEs) to focus on similar tenders, aligning with the Government's Digital Service standards. Businesses in the market research sector can leverage such contracts to foster relationships with government agencies and demonstrate their expertise in supporting user-centred design principles through targeted research methodologies.

## Notice

DVLA's UX Research and Design Unit require the services of a specialist supplier to recruit research participants on our behalf. The testing of our products and services via various research methods not only support the User Centred Design principles we subscribe to as an Agency but is mandatory to meet Government Digital Services (GDS) service standards. The Buyer may extend the Contract for a period of 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c598ea3d-c466-4c0a-a7c4-295bd596a62c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2026 |
| Submission deadline | 3 Jun 2026 |
| Future notice date | Not specified |
| Award date | 30 Jun 2026 |
| Contract period | 5 Jul 2026 - 5 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £179,887 |
| Lots value | Not specified |
| Awards value | £119,925 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRITERIA FIELDWORK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 8 Jul 2026 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c598ea3d-c466-4c0a-a7c4-295bd596a62c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c598ea3d-c466-4c0a-a7c4-295bd596a62c
  8th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa.json.