---
title: "Digital Platform"
ocid: "ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "STROUD DISTRICT COUNCIL"
published: "2021-02-16"
---

# Digital Platform

Buyer: STROUD DISTRICT COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922

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## Summary

Stroud District Council has issued a tender titled "Digital Platform," with an estimated value of £400,000. This procurement is classified under the software package and information systems category, specifically focusing on services related to software. Located in the South West of the United Kingdom, this open procedure tender is currently in the active tender stage, which will close on 23rd March 2021. The contract is expected to commence on 17th May 2021 and will extend for a duration of three years, concluding on 16th May 2024.

This digital platform presents a significant opportunity for businesses specialising in software development and related services. Companies that can offer robust cloud-based solutions, customer relationship management (CRM) capabilities, and integration services for public sector clients would be particularly well-suited to participate in this tender. Furthermore, small and medium-sized enterprises (SMEs) are encouraged to apply, given the potential for innovative and adaptable solutions that can meet the specific needs of the Stroud District Council and the communities it serves.

## Notice

The Council is planning to deliver significant improvements to its services for Council employees and the communities it serves. It will achieve this by implementing a cloud-based Digital Platform for online services. The Council also plans to adopt an on-going Platform support model that enables it to make niche changes to the Platform, so it is not entirely reliant on the Supplier. In terms of Platform functionality, at a minimum, it must be able to offer: * A customer's account * A strong CRM capability including single view of customer * Case management, workflow and back office integration * Channel shift to increase self-service. Also, it should have a community extranet and an ability to 'push' notifications to Council communities via a range of mobile devices. The Platform will allow the Council to offer services 24 x 7 x 365, in order to improve user satisfaction, with a high proportion of transactions being completed as a single ('straight through') process from front to back office systems. It must also provide customers with regular updates on their requests through automated notifications.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0a09f3dd-28dc-485c-9fd2-178c0d3da22c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2021 |
| Submission deadline | 23 Mar 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 16 May 2021 - 16 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STROUD DISTRICT COUNCIL |
| Locality | STROUD |
| Post town | Gloucester |
| Postcode | GL5 4UB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Stroud |
| Electoral ward | Cainscross |
| Westminster constituency | Stroud |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72260000 - Software-related services

## Release History

- 16 Feb 2021 at 17:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0a09f3dd-28dc-485c-9fd2-178c0d3da22c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0a09f3dd-28dc-485c-9fd2-178c0d3da22c
  16th February 2021 - Opportunity notice on Contracts Finder
- http://www.supplyingthesouthwest.org.uk
  Please view and send messages via the Procument Portal

## Notice URLs

- http://www.stroud.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922.json.