---
title: "WCC - Customer Service Accreditation"
ocid: "ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2016-12-09"
---

# WCC - Customer Service Accreditation

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585

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## Summary

The procurement process involves Warwickshire County Council, which is seeking services related to customer service accreditation. The contract, titled "WCC - Customer Service Accreditation," is classified under internal audit services within the services sector. The procurement stage is in the award phase, and the contract has been awarded to SGS United Kingdom for a total amount of £19,250. The contract period commenced on 9th December 2016 and is set to conclude on 31st March 2020. The procurement method used falls under 'Other -', with the tender period having ended on 2nd December 2016.

This tender presents valuable opportunities for businesses specializing in internal audit services and quality assurance. Companies with expertise in customer service accreditation and surveillance audits are well-suited to compete, particularly those that can demonstrate a robust understanding of the standards required for re-certification audits. Engaging with this contract can be advantageous for firms looking to enhance their capabilities in providing strategic audit services to governmental bodies or similar organisations.

## Notice

A re certification audit of our CSE standard and 2 follow up surveillance audits.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ec2dacfc-7d94-4b34-a566-cc23cdcede48 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2016 |
| Submission deadline | 2 Dec 2016 |
| Future notice date | Not specified |
| Award date | 2 Dec 2016 |
| Contract period | 9 Dec 2016 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £19,250 |
| Lots value | Not specified |
| Awards value | £19,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick Saltisford |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SGS UNITED KINGDOM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79212200 - Internal audit services

## Release History

- 9 Dec 2016 at 16:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ec2dacfc-7d94-4b34-a566-cc23cdcede48

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ec2dacfc-7d94-4b34-a566-cc23cdcede48
  9th December 2016 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.csw-jets.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585.json.