---
title: "RFQ_128875 - NMS Survey for Healthcare Users"
ocid: "ocds-b5fd17-c1fa883d-09f6-42ad-ae6c-258f265be3ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c1fa883d-09f6-42ad-ae6c-258f265be3ea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c1fa883d-09f6-42ad-ae6c-258f265be3ea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c1fa883d-09f6-42ad-ae6c-258f265be3ea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL PHYSICAL LABORATORY"
published: "2025-02-18"
---

# RFQ_128875 - NMS Survey for Healthcare Users

Buyer: NATIONAL PHYSICAL LABORATORY  
Current stage: Award  
OCID: ocds-b5fd17-c1fa883d-09f6-42ad-ae6c-258f265be3ea

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## Summary

The National Physical Laboratory (NPL) led a tender process titled "RFQ_128875 - NMS Survey for Healthcare Users" under the industry category of research services (CPV code 73110000). This contract, awarded on 11th October 2024 to IFF Research, aims to evaluate the impacts of the National Measurement System (NMS) within the healthcare sector. The survey will be performed from 5th November 2024 to 15th May 2025 across various regions including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom. The tender was conducted through an open procedure below threshold, targeting Small and Medium-sized Enterprises (SMEs), with an estimated value of GBP 49,957.26. Key deadlines included the end of the tender period on 16th September 2024.

This tender presents an excellent opportunity for businesses specialising in research services to collaborate with a respected institution like the NPL and potentially the Department for Science, Innovation and Technology (DSIT). SMEs with expertise in conducting comprehensive surveys and analysing data within the healthcare sector would find this project particularly suited to their capabilities. Participation in this survey can help businesses enhance their portfolio and gain recognition in the field of scientific measurement and healthcare research.

## Notice

The impacts of the National Measurement System (NMS) are cross cutting, spanning many sectors of the economy, as well as a range of socioeconomic objectives and societal challenges. Consequently, the top-level management of the NMS programme is structured around a series of sectors or challenge areas, one of which is 'Life Science and Health' (LSH). The survey is performed as part of the NMS evaluation plan, a document agreed with the Department for Science, Innovation and Technology (DSIT). The National Physical Laboratory (NPL) is coordinating the survey with the National Measurement Laboratory (NML, hosted by the LGC Group). NPL will be leading the tender and management of the survey with successful the bidder on behalf of the NMS. The aims are to : Develop an understanding of the size and composition of NMS healthcare users. Understand the impact of the National Measurement System and attributing the role of the NMS. Develop an understanding of how customers use measurement to create value. Benchmark customer experience/ satisfaction and look for product and service improvement opportunities. The NMS survey is divided into 4 surveys, segmented by customer type. We are planning to ultimately run all surveys (estimated one per year), but this RFQ is for the Healthcare sector only.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c2e5e76f-065d-4713-9dbe-e6d782b7e9df |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Feb 2025 |
| Submission deadline | 16 Sep 2024 |
| Future notice date | Not specified |
| Award date | 10 Oct 2024 |
| Contract period | 5 Nov 2024 - 15 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,957 |
| Lots value | Not specified |
| Awards value | £49,957 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL PHYSICAL LABORATORY |
| Locality | TEDDINGTON |
| Post town | Twickenham |
| Postcode | TW11 0LW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Teddington |
| Westminster constituency | Twickenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 18 Feb 2025 at 16:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c2e5e76f-065d-4713-9dbe-e6d782b7e9df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c2e5e76f-065d-4713-9dbe-e6d782b7e9df
  18th February 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.npl.co.uk

## Provenance

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