---
title: "Small Business Customer Perceptions of Tax Admin Burden"
ocid: "ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2017-07-11"
---

# Small Business Customer Perceptions of Tax Admin Burden

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c.json)

## Summary

The procurement process titled "Small Business Customer Perceptions of Tax Admin Burden" is conducted by H M Revenue & Customs, located at 100 Parliament Street, London. The contract falls within the research and development services sector (CPV classification: 73000000). The award was published on 11th July 2017, following the completion of the tender period which ended on 6th June 2017. The contract value is £44,281, and its duration spans from 27th June 2017 to 10th November 2017.

This tender presents an opportunity for businesses specializing in research and development, particularly those focused on tax administration and small business support. Small and medium-sized enterprises (SMEs) are especially encouraged to participate, as the findings from this research will help shape strategies to alleviate the administrative burden on small businesses. Companies that can leverage insights into tax-related challenges will find this project beneficial for expanding their service offerings and enhancing client experiences.

## Notice

Bid for through the HMRC/DWP Research Framework. This research will explore the perceptions of small business customers around a range of tax related administrative tasks. The findings will be used to help HMRC develop and consider strategies to reduce or remove some of the perceived administrative burden and improve the experience of small business customers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/55309a7f-7e18-40ae-9af1-8e1061d68533 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jul 2017 |
| Submission deadline | 6 Jun 2017 |
| Future notice date | Not specified |
| Award date | 5 Jun 2017 |
| Contract period | 26 Jun 2017 - 10 Nov 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,281 |
| Lots value | Not specified |
| Awards value | £44,281 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KANTAR PUBLIC |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 11 Jul 2017 at 11:31 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/55309a7f-7e18-40ae-9af1-8e1061d68533
- 11 Jul 2017 at 11:31 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/55309a7f-7e18-40ae-9af1-8e1061d68533
- 11 Jul 2017 at 11:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/55309a7f-7e18-40ae-9af1-8e1061d68533

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/55309a7f-7e18-40ae-9af1-8e1061d68533
  11th July 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22b8b4e6-3878-46b5-b53d-fa0ee341fb58
  Redacted Service Order
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3f42e8bf-7df1-445d-9ea8-90e2aec043a2
  Redacted Invitation to tender

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c20cd029-c082-49dd-9afd-84eb79d5430c.json.