---
title: "PHE - ICT - DoH SC 119 NPFS (vodafone) telephony services for NHS England Call Centres"
ocid: "ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PUBLIC HEALTH ENGLAND"
published: "2020-09-10"
---

# PHE - ICT - DoH SC 119 NPFS (vodafone) telephony services for NHS England Call Centres

Buyer: PUBLIC HEALTH ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2

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## Summary

The Public Health England has successfully awarded a contract for the provision of telephony services to Vodafone Ltd, amounting to £2,500,000. This procurement, classified under the CPV code for installation services of line telephony equipment and also related to call centre services, took place within the context of a selective procurement method via a call-off from a framework agreement. The contract period commenced on 27th February 2020 and is set to conclude on 28th February 2021. The tender was published on 10th September 2020.

This contract represents a significant opportunity for businesses in the telecommunications and call centre service sectors. Companies capable of providing related services such as system installations, maintenance, and support for large scale call centre operations may benefit greatly. With the emphasis on telephony solutions, businesses that specialise in technology integration and customer support systems are particularly well-positioned to explore future procurement opportunities with Public Health England and similar organisations.

## Notice

Extension to PHE's existing contract for the supply of services for call centres

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e589217-d87a-41b5-b3e7-071947f02ded |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2020 |
| Submission deadline | 19 Feb 2020 |
| Future notice date | Not specified |
| Award date | 17 Feb 2020 |
| Contract period | 27 Feb 2020 - 28 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | £2,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PUBLIC HEALTH ENGLAND |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW9 5EQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI71 Barnet |
| Local authority | Barnet |
| Electoral ward | Colindale South |
| Westminster constituency | Hendon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VODAFONE |

## CPV Codes

### Divisions

- 51 - Installation services (except software)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 51340000 - Installation services of line telephony equipment
- 79512000 - Call centre

## Release History

- 10 Sep 2020 at 11:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e589217-d87a-41b5-b3e7-071947f02ded

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4e589217-d87a-41b5-b3e7-071947f02ded
  10th September 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/public-health-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2.json.