---
title: "Customer Loyalty Programme - Pilot"
ocid: "ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THIRTEEN HOUSING GROUP LIMITED"
published: "2019-04-12"
---

# Customer Loyalty Programme - Pilot

Buyer: THIRTEEN HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6)  
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## Summary

The procurement process for the Customer Loyalty Programme - Pilot was conducted by Thirteen Housing Group Limited, located in Stockton-on-Tees, England. This initiative falls under the miscellaneous services category and was awarded a contract valued at £35,000. The open procurement method was employed, and the tender period concluded on 8 April 2019, with the contract set to commence on 23 April 2019 and running until 22 October 2019. Relevant parties include the buyer, Thirteen Housing Group Limited, and the winning supplier, Orangutan.

This tender presents a valuable opportunity for businesses, particularly those specialising in customer loyalty schemes and services, to collaborate with a prominent housing provider aiming to explore loyalty programme development. Small and medium enterprises (SMEs) are particularly suited to compete, given the emphasis on their participation. Interested companies can register on the provided link to express their interest and access necessary documentation for future contracts.

## Notice

Thirteen are looking for a partner to help develop and pilot a loyalty scheme over a six month period to help shape our views of loyalty schemes and whether or not this is a path we will go down longer term. The partnership will help us to think through possible approaches and how we can evidence impact and return through piloting the successful concept Additional information: Please register your organisation on link https://www.housingprocurement.com/ once registered you can express an interest and download the documents

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eee7b963-a28f-4645-aa5f-9e99488b399b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2019 |
| Submission deadline | 8 Apr 2019 |
| Future notice date | Not specified |
| Award date | 11 Apr 2019 |
| Contract period | 22 Apr 2019 - 22 Oct 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £35,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THIRTEEN HOUSING GROUP LIMITED |
| Locality | STOCKTON-ON-TEES |
| Post town | Cleveland |
| Postcode | TS18 2NB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Stockton Town Centre |
| Westminster constituency | Stockton North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORANGUTAN |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98300000 - Miscellaneous services

## Release History

- 12 Apr 2019 at 13:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eee7b963-a28f-4645-aa5f-9e99488b399b
- 26 Mar 2019 at 08:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8609bc08-a5a0-4a08-8971-f544c58bbbdd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eee7b963-a28f-4645-aa5f-9e99488b399b
  12th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8609bc08-a5a0-4a08-8971-f544c58bbbdd
  26th March 2019 - Opportunity notice on Contracts Finder
- https://www.housingprocurement.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c222b3d5-e14f-4e8f-93dc-67f609d45cf6.json.