---
title: "Services for Review of Police Complaints"
ocid: "ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DYFED POWYS"
published: "2022-04-27"
---

# Services for Review of Police Complaints

Buyer: POLICE AND CRIME COMMISSIONER FOR DYFED POWYS  
Current stage: Award  
OCID: ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b.json)

## Summary

The Police and Crime Commissioner for Dyfed Powys is conducting a procurement process for "Services for Review of Police Complaints" in the field of performance review services. This open tender commenced on the 3rd of April 2022 and is set to last for 36 months, with the possibility of extending for two additional 12-month periods. The initial tender period closed on the 18th of January 2022, and the total contract value is £120,000, located in Wales, United Kingdom.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs) that specialise in independent research and evaluation services. Businesses with expertise in reviewing governance processes and handling police complaints would find this procurement particularly relevant. The successful contractor will play a vital role in the review of police conduct, directly impacting the accountability and transparency of policing in the region.

## Notice

Police and Crime Commissioners (PCCs) act as the voice of the public on policing and crime matters and they are responsible for setting the strategic direction for policing within their respective force areas. They are involved in the implementation of new complaints and conduct legislation arising from police integrity reforms 2019, which commenced on 1st February 2020. A key element of the reforms is to carry out independent reviews of police complaints where the Commissioner has been assessed as the relevant review body and the complainant formally requests a review in respect of the Force's handling of their complaint. For information, please find links to the Regulations below: * Police (Complaints and Misconduct) Regulations 2020: http://www.legislation.gov.uk/id/uksi/2020/2 * Police (Conduct) Regulations 2020: http://www.legislation.gov.uk/id/uksi/2020/4 * Police (Performance) Regulations 2020: http://www.legislation.gov.uk/id/uksi/2020/3 This will require a capacity to independently research and evaluate police complaints processes and procedures as they apply to individual cases and thereafter make recommendations to the relevant Police and Crime Commissioner who will then decide on the outcome of the review. The Police and Crime Commissioners for Dyfed Powys, Gwent and North Wales are seeking to appoint an independent service provider to conduct independent reviews on their behalf. The contract will be for a period of 36 months with the option of extending it for a further period of 2 x 12 months. The Contract will commence on 03/04/2022. Additional information: Tender reference is itt_91984

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e4a3f973-382b-4fbf-80af-61ef747e97e2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2022 |
| Submission deadline | 18 Jan 2022 |
| Future notice date | Not specified |
| Award date | 14 Mar 2022 |
| Contract period | 2 Apr 2022 - 2 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £111,900 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DYFED POWYS |
| Locality | CARMARTHEN |
| Post town | Swansea |
| Postcode | SA31 2PF |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Llangunnor |
| Westminster constituency | Caerfyrddin |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SANCUS SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79313000 - Performance review services

## Release History

- 27 Apr 2022 at 16:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e4a3f973-382b-4fbf-80af-61ef747e97e2
- 15 Dec 2021 at 19:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e6a21a0b-6583-4df8-8a19-cec8025dc9ee

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e4a3f973-382b-4fbf-80af-61ef747e97e2
  27th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e6a21a0b-6583-4df8-8a19-cec8025dc9ee
  15th December 2021 - Opportunity notice on Contracts Finder
- https://etenderwales.bravosolution.co.uk/
  This procurement is being run through etenderwales

## Notice URLs

- http://www.legislation.gov.uk/id/uksi/2020/2
- http://www.legislation.gov.uk/id/uksi/2020/3
- http://www.legislation.gov.uk/id/uksi/2020/4

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b.json.
