---
title: "ITT Debt Resolution Services - CCS RM6226 Lot 5 - AWARD"
ocid: "ocds-b5fd17-c24a1951-e8af-489e-bcc8-e69749200f41"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c24a1951-e8af-489e-bcc8-e69749200f41"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c24a1951-e8af-489e-bcc8-e69749200f41.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c24a1951-e8af-489e-bcc8-e69749200f41.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2024-06-10"
---

# ITT Debt Resolution Services - CCS RM6226 Lot 5 - AWARD

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c24a1951-e8af-489e-bcc8-e69749200f41

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## Summary

The Dudley Metropolitan Borough Council has awarded a contract for Debt Resolution Services under Lot 5 of contract CCS RM6226. The contract is scheduled to run from 1st December 2023 to 30th November 2028. The services required include Debt Recovery for Council Tax, Business Rates, Business Improvement Districts, Sundry Debts, Commercial Rent Arrears Recovery, and Former Tenant Arrears. The procurement process is now complete, and Bristow & Sutor, Newlyn plc, and Rundle & Co Limited have been awarded the contract.

This tender for Debt Resolution Services offers business growth opportunities for companies specialising in Collection agency services. Small and Medium-sized Enterprises (SMEs) with expertise in debt recovery services could well-suited to compete for this contract. The Dudley Metropolitan Borough Council is the buying organisation for this award, located in the West Midlands, United Kingdom. The contract value is minimal and falls under the services category. The procurement method details for this tender have not been specified, and the tender period ended on 18th August 2023.

## Notice

The contract will be for a period of 5 years, 1st December 2023 - 30th November 2028. Lot 1 Dudley MBC in collaboration with City of Wolverhampton Council, Sandwell MBC and South Staffordshire Council wishes to appoint two suppliers to provide Debt Recovery Services. Each provider will be allocated an equal share per Council for Council Tax, Business Rates, Business Improvement Districts (BIDs), Sundry Debts (including Housing Benefit Overpayments), Commercial Rent Arrears Recovery and Former Tenant Arrears. Providers must be able to recover debts for all categories listed above, submissions should reflect this. Lot 2 Dudley MBC in collaboration with City of Wolverhampton Council, Sandwell MBC and South Staffordshire Council wishes to appoint one supplier to provide second referral Debt Recovery Services for unpaid Council Tax, Business Rates, Business Improvement Districts (BIDs), Sundry Debts (including Housing Benefit Overpayments), Commercial Rent Arrears Recovery and Former Tenant Arrears. Providers must be able to recover debts for all categories listed above, submissions should reflect this. Lot 1 will be evaluated as a priority to determine the top two preferred bidders, Lot 2 will then be evaluated, if either of the top two bidders from Lot 1 are successful the second/third ranked bidder will be successful in Lot 2, there will be three suppliers for Lot 1 and Lot 2 combined, two for Lot 1 and one for Lot 2. Lot 3 Unpaid Penalty Charge Notices (PCNs), Dudley MBC and City of Wolverhampton Council wishes to appoint two providers for Debt Recovery Services, each provider will be allocated an equal share per Council. The Council wishes to make clear to potential bidders for the three Lots that the actual workload is likely to vary over the life of the contract and as a consequence no guarantee can be given to any volume or value of business that will be awarded during the life of the Contract, nor is it possible for successful bidders to be protected from the risk that reluctant debtors may be unwilling or unable to pay.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5ceac3d3-2f01-4602-aa6f-9cd59752965e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2024 |
| Submission deadline | 18 Aug 2023 |
| Future notice date | Not specified |
| Award date | 23 Nov 2023 |
| Contract period | 1 Dec 2023 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | BRISTOW & SUTOR; NEWLYN; RUNDLE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 10 Jun 2024 at 11:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5ceac3d3-2f01-4602-aa6f-9cd59752965e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5ceac3d3-2f01-4602-aa6f-9cd59752965e
  10th June 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.dudley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c24a1951-e8af-489e-bcc8-e69749200f41. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c24a1951-e8af-489e-bcc8-e69749200f41.json.
