---
title: "GB-Glasgow: Inbound Correspondence Software Renewal"
ocid: "ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2020-04-09"
---

# GB-Glasgow: Inbound Correspondence Software Renewal

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188.json)

## Summary

The Student Loans Company, based in Glasgow, recently awarded a contract for the "Inbound Correspondence Software Renewal" valued at approximately £478,380. This procurement falls within the software support services category and is part of the services procurement main category. The contract period commenced on 1 April 2020 and will conclude on 31 March 2021, following a tender process that concluded on 18 March 2020. The procurement method details have not been specified.

This tender presents a significant opportunity for businesses engaged in software support and related services to expand their client base, particularly those capable of providing support for Open Text software. Given the scale of the contract, larger firms with established expertise in software maintenance and support would be well-suited to compete in future similar tenders, alongside businesses that can demonstrate reliable service provision and technical proficiency.

## Notice

Provision of Software Support for Inbound Correspondence Software Stack by Open Text for 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b2303190-cfa3-4a59-bf1e-dbcc4eb3ac6e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2020 |
| Submission deadline | 18 Mar 2020 |
| Future notice date | Not specified |
| Award date | 18 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £478,380 |
| Lots value | Not specified |
| Awards value | £478,380 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPEN TEXT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 9 Apr 2020 at 16:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b2303190-cfa3-4a59-bf1e-dbcc4eb3ac6e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b2303190-cfa3-4a59-bf1e-dbcc4eb3ac6e
  9th April 2020 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=487377203
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c2502d37-83d7-4f5f-bfb3-df670258b188.json.