---
title: "Communication, Engagement and Digital Services Solution"
ocid: "ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUSSEX COUNTY COUNCIL"
published: "2024-08-15"
---

# Communication, Engagement and Digital Services Solution

Buyer: WEST SUSSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db.json)

## Summary

The procurement process initiated by West Sussex County Council involves the awarding of a contract for a "Communication, Engagement and Digital Services Solution" to Granicus FIRMSTEP LTD. The contract, classified under the industry category "Software-related services" (CPV: 72260000), encompasses services in the South East region of the United Kingdom. The procurement process was conducted using a selective method through a call-off from a framework agreement. Key dates include the tender period which ended on 30th June 2024, and the award date on 10th July 2024. The contract period is set from 1st July 2024 to 30th June 2027, with an estimated contract value of £365,938.

This tender represents a significant business growth opportunity, particularly for firms specialising in digital engagement and software-related services. The contract's substantial value and duration provide a steady revenue stream and potential for long-term collaboration with a notable public sector entity, West Sussex County Council. Although this specific contract was awarded to Granicus FIRMSTEP LTD, similar opportunities could be appealing to businesses capable of offering innovative and reliable digital solutions, especially those experienced in working with local government frameworks. This procurement aligns well with enterprises looking to expand their portfolio within the public sector and the South East region.

## Notice

Communication, Engagement and Digital Services Solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88ca77bf-0e17-4446-b6c8-ef33fa5b9743 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2024 |
| Submission deadline | 30 Jun 2024 |
| Future notice date | Not specified |
| Award date | 9 Jul 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £365,938 |
| Lots value | Not specified |
| Awards value | £365,938 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUSSEX COUNTY COUNCIL |
| Locality | CHICHESTER |
| Post town | Portsmouth |
| Postcode | PO19 1RG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Chichester Central |
| Westminster constituency | Chichester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS FIRMSTEP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 15 Aug 2024 at 11:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88ca77bf-0e17-4446-b6c8-ef33fa5b9743

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88ca77bf-0e17-4446-b6c8-ef33fa5b9743
  15th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c299e109-84aa-4167-8ba0-5428de79b5db.json.