---
title: "Support the delivery of the Vulnerability Focus Report"
ocid: "ocds-b5fd17-c29e6eb7-adc8-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c29e6eb7-adc8-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c29e6eb7-adc8-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c29e6eb7-adc8-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2016-11-18"
---

# Support the delivery of the Vulnerability Focus Report

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Tender  
OCID: ocds-b5fd17-c29e6eb7-adc8-11e6-9901-0019b9f3037b

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## Summary

The Water Services Regulation Authority (Ofwat) is conducting an open tender process for the project titled "Support the delivery of the Vulnerability Focus Report." This procurement falls under the business and management consultancy services category, with the aim of investigating consumer vulnerability within the water sector. The deadline for submitting tender responses is 24 September 2015, and the tender involves work to be delivered primarily in the West Midlands and South West regions of the United Kingdom. The contract period is set to commence on 6 October 2015 and will end on 29 February 2016, with an estimated contract value of £30,000.

This tender presents a valuable opportunity for consultancy firms, particularly small and medium-sized enterprises (SMEs) with expertise in consumer research and vulnerability analysis in regulated markets. Companies that can effectively investigate and propose evidence-based solutions tailored to consumer needs will greatly benefit from this opportunity. Engaging in this process could help these businesses expand their portfolios and establish stronger relationships within the public sector.

## Notice

Ofwat requires specialist external expertise to support the delivery of our upcoming Focus Report on Vulnerable Customers. The scope of the work required includes - - Investigate how regulated markets, specifically those with a history of consumer problems, approach and deal with consumer vulnerability (and the concept of vulnerability). - Identify drivers of vulnerability within the water sector. - Consider already existing measures that could prove effective in mitigating vulnerability in the water sector. - Identify the most effective intervention tools and prepare the ground for proposing effective and evidence-based responses from the viewpoint of consumer policy. For further information, please download the ITT document. Please note: All suppliers who wish to participate in this opportunity must read the ITT/Specification document and submit a tender response by the closing time and date. Tenders not submitted via the myTenders Portal may not be considered. To be able to access the documents, you must register your interest in this requirement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f90119d8-fe9e-4c27-a08f-fb5f778ad916 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 24 Sep 2015 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 5 Oct 2015 - 29 Feb 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLK South West (England) |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79400000 - Business and management consultancy and related services

## Release History

- 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f90119d8-fe9e-4c27-a08f-fb5f778ad916

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f90119d8-fe9e-4c27-a08f-fb5f778ad916
  10th September 2015 - Opportunity notice on Contracts Finder
- http://www.mytenders.org/search/show/search_view.aspx?ID=SEP114450
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofwat.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c29e6eb7-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c29e6eb7-adc8-11e6-9901-0019b9f3037b.json.