---
title: "PR2284 - Recruitment Services for Temporary D365 Customer Service Consultant"
ocid: "ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2025-11-21"
---

# PR2284 - Recruitment Services for Temporary D365 Customer Service Consultant

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113.json)

## Summary

The Parliamentary and Health Service Ombudsman (PHSO) successfully completed a procurement process titled "PR2284 - Recruitment Services for Temporary D365 Customer Service Consultant." This tender falls under the business services sector, specifically involving consulting and recruitment, with a procurement method of direct award. The contracting process, covering England in the United Kingdom, began its contract period on 3rd November 2025 and is set to conclude on 1st May 2026. The relevant award was announced on 30th October 2025, following the tender deadline on 28th October 2025. This process is marked as complete, highlighting that selection and contracting have been finalised.

This procurement offers significant opportunities, particularly for SMEs, as the successful supplier, InterQuest Group (UK) Limited, attests to the accessibility of such contracts for smaller businesses. The tender specifically targets recruitment consulting within the D365 customer service domain, making it an excellent opportunity for firms in the consulting and recruitment fields to leverage their expertise. Engaging in such contracts can lead to further business growth by establishing credibility in the public sector and expanding within specialised service offerings. SMEs specialising in consulting and recruitment services should regard this as a promising avenue for development and participation in future public procurement processes.

## Notice

Recruitment Services for Temporary D365 Customer Service Consultant for PHSO.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dbb54a60-e781-4f5d-94b9-dfe2bb3dcc25 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2025 |
| Submission deadline | 28 Oct 2025 |
| Future notice date | Not specified |
| Award date | 30 Oct 2025 |
| Contract period | 3 Nov 2025 - 1 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £91,144 |
| Lots value | Not specified |
| Awards value | £75,953 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERQUEST GROUP (UK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 21 Nov 2025 at 15:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dbb54a60-e781-4f5d-94b9-dfe2bb3dcc25

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dbb54a60-e781-4f5d-94b9-dfe2bb3dcc25
  21st November 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ombudsman.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c2abca24-6c97-4777-b875-fe3c6fcc7113.json.