---
title: "Victim Satisfaction & Public User Surveys"
ocid: "ocds-b5fd17-c2c08d54-4a11-4ae0-93d2-71f2134e0d81"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2c08d54-4a11-4ae0-93d2-71f2134e0d81"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c2c08d54-4a11-4ae0-93d2-71f2134e0d81.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c2c08d54-4a11-4ae0-93d2-71f2134e0d81.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE"
published: "2021-02-02"
---

# Victim Satisfaction & Public User Surveys

Buyer: POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE  
Current stage: Tender  
OCID: ocds-b5fd17-c2c08d54-4a11-4ae0-93d2-71f2134e0d81

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## Summary

The Police and Crime Commissioner for North Wales Police is currently seeking suppliers for the tender titled "Victim Satisfaction & Public User Surveys", which falls under the survey services industry category. This procurement process is at the tender stage, with submissions accepted until 1st March 2021. The project requires a fully bilingual service (Welsh and English) to conduct various surveys and is located in Wales, United Kingdom. The contract is set to commence on 30th April 2021 and will run until 28th April 2023, and the procurement method is an open procedure.

This tender presents significant opportunities for businesses potentially engaged in providing survey services, particularly those specialising in telephone and customer satisfaction surveys. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the contracting authority seeks a diverse range of suppliers to deliver this essential service. Companies with expertise in bilingual survey administration will be especially suited to meet the requirements of this contract, thus driving growth and expanding their market presence.

## Notice

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cae6ea1f-8ce1-45a1-9ac6-d638a0f9c6ea |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2021 |
| Submission deadline | 1 Mar 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Apr 2021 - 28 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE |
| Locality | COLWYN BAY, NORTH WALES |
| Post town | Llandudno |
| Postcode | LL29 8AW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Glyn |
| Westminster constituency | Clwyd North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79311210 - Telephone survey services
- 79342311 - Customer satisfaction survey

## Release History

- 2 Feb 2021 at 12:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cae6ea1f-8ce1-45a1-9ac6-d638a0f9c6ea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cae6ea1f-8ce1-45a1-9ac6-d638a0f9c6ea
  2nd February 2021 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36359&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
  User / Company

## Notice URLs

- http://www.north-wales.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2c08d54-4a11-4ae0-93d2-71f2134e0d81. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c2c08d54-4a11-4ae0-93d2-71f2134e0d81.json.