---
title: "DDaT24390 - Quality Management Support System"
ocid: "ocds-b5fd17-c2d6979f-c7cf-4130-927c-4d7542dc77ee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2d6979f-c7cf-4130-927c-4d7542dc77ee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c2d6979f-c7cf-4130-927c-4d7542dc77ee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c2d6979f-c7cf-4130-927c-4d7542dc77ee.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2024-12-03"
---

# DDaT24390 - Quality Management Support System

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Planning  
OCID: ocds-b5fd17-c2d6979f-c7cf-4130-927c-4d7542dc77ee

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## Summary

UK Shared Business Services Limited is currently in the planning stage for the procurement of a Quality Management Support System under the project title "DDaT24390 - Quality Management Support System". This tender falls under the software package and information systems industry category (CPV code 48000000). The engagement end date is set for 9th December 2024. The procurement process aims to support RAL Space, a department of the Science and Technology Facilities Council (STFC) within UK Research and Innovation, located in Swindon, England (postcode SN21FF). The tender includes an early engagement notice seeking feedback from the market to inform future decisions, but it is not a call for competition at this stage.

This procurement presents a substantial opportunity for businesses specialising in software systems, particularly those with experience in quality management and interoperability with the SERCO (formerly Sapienza Consulting) Eclipse tool suite. It is well-suited for SMEs, offering the chance to provide an online system with comprehensive documentation, training, and data porting services. By engaging in this procurement process, businesses can expand their market reach, particularly within the space technology sector, and establish or enhance a collaborative relationship with UK government research agencies and related international space agencies.

## Notice

***For the avoidance of doubt, this is not a call for competition. This notice is to request feedback from the market to inform future decisions*** UK Research and Innovation wish to procure a Quality Management Support System. RAL Space is the Space Science and Technology department of STFC - the Science and Technology Facilities Council, one of the UK government research councils and part of UK Research and Innovation. RAL Space carries out work for multiple customers and space agencies around the world, contributing to all phases of the specification, design, build, test and operation of scientific instruments flown on spacecraft or studying the space environment. Since 2017 RAL Space has been using a remotely-hosted installation of the Eclipse tool suite from Sapienza Consulting which provides an integrated system for managing actions, electronic documents and non-conformance records for projects and for general business functions. Use of the system has increased since 2017 so that there are now about 500 active users, mostly RAL Space staff but also including about external users working on projects in collaboration with RAL Space. The system supports the operation of the department's formal Quality Management Systems which are certified to ISO 9001:2015, EN 9100:2016 and the ESA standard for Space Test Centres, ECSS-Q-ST-20-07C. Responsibility for administering the current system rests with the Assurance function and this would continue with any system procured under this tender. Administration is largely devolved to project level so that the workload is distributed across a team of about 10 rather than being the responsibility of just a few individuals and the distinct requirements of the many projects in the department means that devolved administration is highly desirable. Scope * An on-line system * Documentation for users and administrators * Training for system administrators (as required) * Porting of existing data into the new system (as required) * Interoperability with instances of the SERCO (formerly Sapienza Consulting) Eclipse tool suite in use by major customers of RAL Space is essential; specific requirements on this are included in below. ****There is no commitment at this stage that the above mentioned opportunity will proceed in its current format****

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d5ae5b1f-76a3-42f6-a0c8-7b8183334d23 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 9 Dec 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Dec 2024 at 14:15 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d5ae5b1f-76a3-42f6-a0c8-7b8183334d23

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d5ae5b1f-76a3-42f6-a0c8-7b8183334d23
  3rd December 2024 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f7e10295-8347-4386-8c3a-ab862993c90a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2d6979f-c7cf-4130-927c-4d7542dc77ee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c2d6979f-c7cf-4130-927c-4d7542dc77ee.json.
