---
title: "Supported Housing Concierge Service"
ocid: "ocds-b5fd17-c2eb9622-4a7d-4786-8eeb-03d6a55acb4c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2eb9622-4a7d-4786-8eeb-03d6a55acb4c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c2eb9622-4a7d-4786-8eeb-03d6a55acb4c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c2eb9622-4a7d-4786-8eeb-03d6a55acb4c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MAIDSTONE BOROUGH COUNCIL"
published: "2021-01-26"
---

# Supported Housing Concierge Service

Buyer: MAIDSTONE BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-c2eb9622-4a7d-4786-8eeb-03d6a55acb4c

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## Summary

The Maidstone Borough Council is seeking a provider for the Supported Housing Concierge Service to be implemented across multiple supported housing projects in Maidstone, England. This procurement process is currently at the tender stage, with key dates including the expression of interest deadline on 12th February 2021 and the tender submission deadline on 19th February 2021. The contract is anticipated to commence on 5th April 2021 and will last for one year, concluding on 8th April 2022. This process is classified under service procurement, specifically focusing on other services as designated by the CPV code 98390000, utilising an open procedure for potential suppliers. 

This tender represents a significant opportunity for businesses in the service sector, particularly for SMEs and voluntary, community, and social enterprises (VCSEs) that specialise in support services or housing management solutions. Companies capable of providing flexible staffing solutions for overnight concierge services in supported housing environments may find this contract well-suited to their expertise. The adaptable nature of the service required—allowing for roaming coverage across various sites depending on demand—could also encourage innovative approaches to service delivery, further enhancing competitive advantage in this procurement opportunity.

## Notice

Maidstone Borough Council (MBC) is looking to procure overnight concierge cover at our supported housing projects across the district of Maidstone, being primarily based at our Marsham Street Assessment Centre or the new Trinity Housing project - next door to our Marsham Street site. The service will provide overnight concierge cover for five/six supported housing projects including Marsham/Trinity for rough sleepers and those with complex needs within the district of Maidstone. We are looking to base the service at Marsham Street or Trinity Housing Project but offer a roaming service across the other sites in central Maidstone as required; this could just be once nightly or not at all if there is no current demand. . In total we have six to seven supported housing sites within Maidstone town. This figure does fluctuate depending on the demands on the service and the number of individuals who require accommodation with support. Currently we have 35 individuals living within these sites. Key Dates & Timeline for Procurement Tender release: Tuesday 26th January 2021 Expression of Interest Deadline: 12:00pm Friday 12th February 2021 Deadline for submission of completed tenders: 12:00pm Friday 19th February 2021 Evaluation: Week commencing 22nd February 2021 Interviews: Wednesday 3rd March 2021, times to be allocated to tenderers by the interview panel Appointment of contractor: Monday 8th March 2021 Contract commencement: Monday 5th April 2021

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ee263d26-b55f-4bce-87e1-a4b5e7ce0c71 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2021 |
| Submission deadline | 12 Feb 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Apr 2021 - 8 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MAIDSTONE BOROUGH COUNCIL |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME15 6JQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | High Street |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98390000 - Other services

## Release History

- 26 Jan 2021 at 18:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ee263d26-b55f-4bce-87e1-a4b5e7ce0c71

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ee263d26-b55f-4bce-87e1-a4b5e7ce0c71
  26th January 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=af1164a2-0260-eb11-8106-005056b64545
  Advert

## Notice URLs

- http://www.maidstone.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2eb9622-4a7d-4786-8eeb-03d6a55acb4c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c2eb9622-4a7d-4786-8eeb-03d6a55acb4c.json.
