---
title: "Healthwatch Civi CRM"
ocid: "ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2020-01-20"
---

# Healthwatch Civi CRM

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880.json)

## Summary

The recent procurement process for the "Healthwatch Civi CRM" contract was conducted by the Care Quality Commission, focused on the IT services sector, particularly consulting and software development. The project involved the hosting and maintenance of Healthwatch England's corporate websites and multiple local CiviCRM instances. This tender was awarded in September 2019 and the associated contract commenced on 1st October 2020, concluding on 31st March 2021. The total value of the contract was £312,407, and it utilised a selective procurement method through a framework agreement.

This tender represents a significant opportunity for businesses specialising in IT services, especially those involved in web development, CRM systems, and ongoing digital maintenance. Small to medium-sized enterprises (SMEs) with expertise in Drupal and CiviCRM would be particularly well-suited to compete for similar contracts in the future, given the potential for incremental growth and the ongoing demand for support services in this area.

## Notice

Hosting and maintenance of Healthwatch England's Drupal based corporate websites, the CiviCRM website and 106 local CiviCRM sites; * Support of Drupal based corporate websites, 13 Drupal based website templates (potential growth to 148), CiviCRM and 106 CiviCRM instances (potential growth to 148) * Development of the Healthwatch England CiviCRM and 106 CiviCRM local sites (potential growth to 148 sites) * Development of the Healthwatch corporate websites and template - Incremental development of the Healthwatch England websites, local Healthwatch website template and integration options.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4b1367b9-6dd0-4b6b-9249-b5c9d96b967b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2020 |
| Submission deadline | 14 Aug 2020 |
| Future notice date | Not specified |
| Award date | 11 Sep 2019 |
| Contract period | 30 Sep 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £260,339 |
| Lots value | Not specified |
| Awards value | £312,407 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIRCLE INTERACTIVE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Jan 2020 at 15:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4b1367b9-6dd0-4b6b-9249-b5c9d96b967b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4b1367b9-6dd0-4b6b-9249-b5c9d96b967b
  20th January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/38cd8b53-d79c-46db-b8ae-3e0736ef100c

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c2f9dbc3-170f-4086-b758-102e215b9880.json.