---
title: "Concession Contract - Void Utility Management Provider"
ocid: "ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2025-01-16"
---

# Concession Contract - Void Utility Management Provider

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Tender  
OCID: ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f

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## Summary

The London Borough of Hackney is inviting tenders for a Concession Contract titled "Void Utility Management Provider," focusing on the public utilities industry. This procurement process, currently in the tender stage, aims to secure a company to manage disconnection and reconnection of residential utility services in void properties within Hackney, England. The selected provider will oversee the end-to-end utility process, including the change of tenancy, dealing with outstanding debts, and upgrading to smart meters. The tender is under an open procedure, with a contract value of £8,450,000, and the deadline for tender submissions is 20th February 2025. The contract period will start on 6th June 2025 and end on 30th June 2028.

This tender presents a substantial opportunity for utility management companies experienced in residential services, particularly those adept at managing utility transitions and smart meter installations. Organisations that can offer innovative approaches to avoid debt accumulation and support vulnerable residents will be highly competitive. The contract's scale and duration provide a significant potential for growth and long-term partnership with the London Borough of Hackney.

## Notice

Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa50901e-2ce2-46e3-a1f0-221c780a949c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2025 |
| Submission deadline | 20 Feb 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 5 Jun 2025 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,450,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65000000 - Public utilities

## Release History

- 16 Jan 2025 at 15:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/aa50901e-2ce2-46e3-a1f0-221c780a949c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa50901e-2ce2-46e3-a1f0-221c780a949c
  16th January 2025 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=a34bd846-15d4-ef11-8133-005056b64545
  Advert

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f.json.