---
title: "Revenues and Benefits System"
ocid: "ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CHESHIRE WEST AND CHESTER"
published: "2018-01-15"
---

# Revenues and Benefits System

Buyer: CHESHIRE WEST AND CHESTER  
Current stage: Tender  
OCID: ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911.json)

## Summary

The Cheshire West and Chester Council is currently conducting a public procurement process for a "Revenues and Benefits System," classified under software package and information systems. The procurement is at the Tender stage, with submissions accepted until 14th February 2018. This initiative, valued at £750,000, aims to enhance the council's digital services for residents, enabling efficient processing of Council Tax, Non Domestic Rates, and housing benefits. The contract is set to commence on 1st April 2018 and will extend until 31st March 2028. The service location is in the North West region of the United Kingdom.

This tender presents a significant opportunity for businesses specialising in software development, particularly those with expertise in public sector digital solutions. Providers that offer integrated, user-friendly applications for revenue and benefits management would be well-suited to compete for this contract. Given the long contract period, successful bidders can expect sustained engagement and potential for further collaboration with Cheshire West and Chester Council as they implement and support their digital transformation agenda.

## Notice

Cheshire West and Chester Council aims to be an excellent Authority, providing easy to use digital technology for residents whilst still supporting our most vulnerable customers. This procurement is in line with our vision to be the best, through securing complementary, integrated systems and easy to use self- service tools for a great customer experience. The Transactional Service Centre - Assessment Centre and Billing & Debt are procuring a back office processing system for Revenues and Benefits. The processing system will be used to record liable person details, this will include residents and businesses in order to bill for Council Tax, Non Domestic Rates (NDR) and Business Improvement Districts (BIDS). It will be able to award discounts and exemptions, conduct enforcement and recovery proceedings in line with legislation. It will also be a Benefits processing system where it will be used to calculate entitlement to and award Housing Benefits and Free School Meals in line with legislation and Council Tax Support and Discretionary Funds in line with the local schemes. Please do not contact the Procurement Team - further information can be found via The Chest www.the-chest.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7f6fce90-4675-432d-9d7f-f55e554e368e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jan 2018 |
| Submission deadline | 14 Feb 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2018 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £750,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE WEST AND CHESTER |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH1 2NP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Chester City & the Garden Quarter |
| Westminster constituency | Chester North and Neston |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Jan 2018 at 14:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7f6fce90-4675-432d-9d7f-f55e554e368e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7f6fce90-4675-432d-9d7f-f55e554e368e
  15th January 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=3ffe82ce-e7f5-e711-80e8-005056b64545
  Advert

## Notice URLs

- http://www.cheshirewestandchester.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c38191ac-add5-4953-9230-38172ac55911.json.
