---
title: "Case Management Solution for the Housing First Team"
ocid: "ocds-b5fd17-c385e66c-55df-41e7-af32-74d2e9e9f771"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c385e66c-55df-41e7-af32-74d2e9e9f771"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c385e66c-55df-41e7-af32-74d2e9e9f771.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c385e66c-55df-41e7-af32-74d2e9e9f771.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LCRCA"
published: "2020-07-15"
---

# Case Management Solution for the Housing First Team

Buyer: LCRCA  
Current stage: Tender  
OCID: ocds-b5fd17-c385e66c-55df-41e7-af32-74d2e9e9f771

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## Summary

The Liverpool City Region Combined Authority (LCRCA) is seeking proposals for a Case Management Solution for the Housing First Team. This tender, classified under Computer-related management services, aims to support service delivery to 360 individuals experiencing chronic homelessness across the North West of England, specifically in areas such as Halton, Knowsley, Liverpool, Sefton, St Helens, and Wirral. The procurement process is currently at the Tender stage, with the submission deadline set for 22nd July 2020. The project is valued at £50,000 and is expected to start on 2nd October 2020 and run until 28th February 2023, employing an open procurement method to encourage wide participation.

This tender provides an excellent opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage in a vital social service initiative. Businesses specialising in software development, case management systems, and related IT services would be particularly suited to compete. Engaging with this project not only allows organisations to contribute to a significant social cause but also positions them to establish long-term partnerships within the public sector, facilitating further growth and opportunities in future contracts.

## Notice

Housing First is currently being delivered on a small scale, on a test and learn basis. Work is now happening at pace to deliver the full project, beginning at the beginning of October 2020. The service is to deliver Housing First to 360 service users over a 2 year period to people experiencing chronic homelessness across the Liverpool City Region (Halton, Knowsley, Liverpool, Sefton, St Helens, and Wirral). Staff will be based in a specific area and will provide intensive and flexible support to their service users to obtain housing and then maintain and flourish in their tenancy. One key principle of Housing First is choice and control for the service user, so intensive support will look very different day to day, depending on what the service user would like to do. Support workers need to be flexible, and adaptive, as well as needing to travel across their area to support their service users. Housing First doesn't currently have a dedicated case management system, and as delivery scales up, it is essential that the Housing First service has a case management system that is simple to understand and use, especially on the move, and is quickly and accurately be able to record all the work completed by the service with a specific service user and demonstrate success through clear and thorough reports. It will also act as a service management tool allowing for the prioritisation of cases for particularly vulnerable clients and allow support workers and management to manage workloads providing detailed information and support documentation for each case the system handles.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/50a573a0-982e-4440-a451-e760b7db5dc2 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2020 |
| Submission deadline | 22 Jul 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Oct 2020 - 28 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LCRCA |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72510000 - Computer-related management services

## Release History

- 15 Jul 2020 at 10:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/50a573a0-982e-4440-a451-e760b7db5dc2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/50a573a0-982e-4440-a451-e760b7db5dc2
  15th July 2020 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=e0ca3128-69c0-ea11-8104-005056b64545
  Advert

## Notice URLs

- http://www.merseytravel.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c385e66c-55df-41e7-af32-74d2e9e9f771. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c385e66c-55df-41e7-af32-74d2e9e9f771.json.
