---
title: "West Northamptonshire Council improvements to customer information"
ocid: "ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2024-09-25"
---

# West Northamptonshire Council improvements to customer information

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556)  
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## Summary

West Northamptonshire Council has recently concluded a procurement process titled "West Northamptonshire Council improvements to customer information." This contract is focused on enhancing customer information provided by the WNC Enhanced Bus Partnership, aiming to improve individual routes and network journey opportunities. The process falls under the Printing and related services category (CPV 79800000) and took place in Northampton, England (NN1 1ED). The tender went through an open procedure (below threshold) and was awarded on 13th September 2024. The contract, valued at GBP 70,000, began on 16th September 2024 and will end on 31st March 2025.

This tender presents significant opportunities for businesses specialising in printing and related services. It is particularly suitable for small and medium-sized enterprises (SMEs) given the contract's focus on improving customer-facing information. Companies proficient in creating engaging, informative printed materials that enhance public transport user experience will find this contract advantageous. The awarded contract went to Pindar Creative, indicating that similar businesses may find relevant growth opportunities in future tenders from West Northamptonshire Council.

## Notice

WNC Enhanced Bus Partnership has identified customer information needs to be improved. The overall aim will to be provide improved customer information that promotes both individual routes and wider network journey opportunities. Phase 1 & 2

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/de4372c2-4fa6-4bae-a06e-176c0e1d8586 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2024 |
| Submission deadline | 13 Sep 2024 |
| Future notice date | Not specified |
| Award date | 12 Sep 2024 |
| Contract period | 15 Sep 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | £70,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PINDAR CREATIVE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79800000 - Printing and related services

## Release History

- 25 Sep 2024 at 15:15 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/de4372c2-4fa6-4bae-a06e-176c0e1d8586
- 25 Sep 2024 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/de4372c2-4fa6-4bae-a06e-176c0e1d8586

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/de4372c2-4fa6-4bae-a06e-176c0e1d8586
  25th September 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/41edba58-df47-4009-9733-4e0f302914f4

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c386c059-b356-409e-a00d-c7a39402f556.json.