---
title: "eCase - Case Management System"
ocid: "ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)"
published: "2026-05-29"
---

# eCase - Case Management System

Buyer: THE BRITISH BROADCASTING CORPORATION (BBC)  
Current stage: Award  
OCID: ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609.json)

## Summary

The British Broadcasting Corporation (BBC) has concluded the procurement process for an "eCase - Case Management System" aimed at providing a cloud-based correspondence case management service. This contract falls under the category of software package and information systems and is specific to the services industry. The procurement, executed through a selective method as a call-off from a framework agreement, involves the delivery of services in London, United Kingdom. The contract was awarded on 27th March 2026 and will continue until 26th March 2029. Key functions of the system include managing correspondence, Freedom of Information requests, Environmental Information Regulations, and other related operations. The contract was awarded to Fivium Limited, valued at £144,032, with the overall tender value being estimated at £181,232.

This procurement presents substantial growth opportunities for businesses specialising in software and information systems, particularly small and medium-sized enterprises (SMEs). Companies proficient in cloud-based solutions and case management systems can leverage this tender as a pathway to break into or expand within the public sector. Given the nature of this procurement being a managed service, those offering innovative solutions in digital transformation and data management are well-suited to engage in similar future opportunities within the London area and beyond. Businesses seeking to partner with high-profile organisations such as the BBC can benefit by positioning themselves as adept at handling complex case management needs in compliance with regulatory standards.

## Notice

Provision of a cloud based correspondence case management service to support the processing of correspondence, Freedom of Information, Environmental Information Regulations, Parliamentary Questions, DIB reporting, DSAR processing and complaints. GCA G Cloud Framework award

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e8872485-a755-4836-aff0-e2421a2519a0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2026 |
| Submission deadline | 26 Mar 2026 |
| Future notice date | Not specified |
| Award date | 27 Mar 2026 |
| Contract period | 27 Mar 2026 - 26 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £181,232 |
| Lots value | Not specified |
| Awards value | £144,032 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1A 1AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | West End |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 May 2026 at 12:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e8872485-a755-4836-aff0-e2421a2519a0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e8872485-a755-4836-aff0-e2421a2519a0
  29th May 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609.json.