---
title: "24/7 Managed Support Service for ICT Equipment"
ocid: "ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST"
published: "2023-03-17"
---

# 24/7 Managed Support Service for ICT Equipment

Buyer: THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776.json)

## Summary

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust has recently awarded a contract for a 24/7 Managed Support Service for ICT Equipment. The procurement method used was selective, with a call-off from a framework agreement. The contract value is £85,932 GBP, and it will be in effect from April 1, 2023, to March 31, 2026. The tender was concluded on March 10, 2023, with Insight Direct UK Limited being the successful supplier. The location of the procurement is at Queen Elizabeth Hospital in King's Lynn, United Kingdom.

This tender from The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust presents an opportunity for businesses providing repair and maintenance services for ICT systems to grow their operations. Companies experienced in providing 24/7 managed support services would be well-suited to compete for this contract. The contract period extends for three years, providing a stable revenue stream for the winning supplier. Businesses looking to enter the healthcare industry in the United Kingdom can leverage this contract to establish a long-term partnership with the hospital.

## Notice

24/7 Managed service support for ICT systems

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2e45df86-4c87-4a65-9019-05438e68c156 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2023 |
| Submission deadline | 10 Mar 2023 |
| Future notice date | Not specified |
| Award date | 10 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,932 |
| Lots value | Not specified |
| Awards value | £85,932 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST |
| Locality | KING'S LYNN |
| Post town | Peterborough |
| Postcode | PE30 4ET |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | Springwood |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 17 Mar 2023 at 10:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2e45df86-4c87-4a65-9019-05438e68c156

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2e45df86-4c87-4a65-9019-05438e68c156
  17th March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c390657c-7b74-4d38-bf53-a5f3313e2776.json.