--- title: "United Kingdom-London: Accommodation cleaning services (Hexagon Housing)" ocid: "ocds-b5fd17-c3a9c574-adc8-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3a9c574-adc8-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3a9c574-adc8-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3a9c574-adc8-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Award" buyer: "RAND ASSOCIATES CONSULTANCY SERVICES LIMITED" published: "2016-11-18" --- # United Kingdom-London: Accommodation cleaning services (Hexagon Housing) Buyer: RAND ASSOCIATES CONSULTANCY SERVICES LIMITED Current stage: Award OCID: ocds-b5fd17-c3a9c574-adc8-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3a9c574-adc8-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c3a9c574-adc8-11e6-9901-0019b9f3037b.json) ## Summary The procurement process, initiated by RAND Associates Consultancy Services Limited, pertains to providing accommodation cleaning services in London, specifically for Hexagon Housing. This contract, identified as "United Kingdom-London: Accommodation cleaning services (Hexagon Housing)" and classified under the CPV code 90911000, is currently in the award stage. The procurement follows a selective method with a restricted procedure. The anticipated start date for the contract is 2nd May 2016, with a total value of approximately £175,000 per annum over an initial term of three years, extendable to seven years. Interested suppliers should note that the deadline for submitting pre-qualifications was 9th October 2015. This tender presents significant opportunities for companies specialising in cleaning and maintenance services, particularly those capable of managing a diverse portfolio of properties across multiple London boroughs, including Bexley, Lewisham, and Greenwich. Businesses that can demonstrate strong customer service capabilities, commitment to value for money, and innovative solutions will be well-suited to compete. Moreover, small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate in this process, as the contract structure suggests a focus on collaboration and continuous improvement. ## Notice The contract will encompass the undertaking of grounds maintenance and internal and external estate cleaning services to properties and estates for which the contracting authority holds maintenance responsibility. The total stock of the contracting authority included under the contracts is currently 1 700 dwellings, located across 114 individual sites and which are divided into 2 Lots. More information relating to the properties and sites and comprehensive details of the scope is provided in the tender documents. Key characteristics of the contracts are likely to be, but are not limited to: 1) No guarantees as to the volume or value of works or services that may be required under the contract. 2) The contract will be for an initial term of 4 years with the option for the contracting authority to annually renew and extend for a up to a further 3 years (potentially a 7 year contract overall); 3) Provision requiring delivery of a customer focused service and showing a commitment to providing value for money to the contracting authority and their residents, shared owners, leaseholders and all other customers and must be responsive to achieve collaborative working practices, innovation and continuous improvement; 4) Provision for regular weekly reporting; monthly, quarterly and annual performance meeting reviews; early termination and also meeting, maintaining and improving on Key Performance Indicators and the development of year on year efficiency savings. 6) Initial indications from the incumbent contractor is that the terms of the Transfer of Undertakings (Protection of Employment) Regulations 2006 ('TUPE') will not apply in respect of their existing workforce in respect of the works undertaken for Hexagon Housing Association. In the event that this changes between now and issue of tender documentation, information relating to the TUPE details of the incumbent's own workforce will, if and to the extent available and/or applicable, be provided at the tender stage of the procurement process. The anticipated target contracts' commencement date is on or before the 2.5.2016. The Contract scope at commencement will comprise: -- contract duration of 3 years with an option to extend for a further 4 years by one or more extensions; -- value per annum is circa GBP 175 000 excluding VAT, but this could change and therefore the contracting authority is not in a position to guarantee the value of the works; -- contract area covering the London Boroughs of Bexley, Lewisham and Greenwich; -- the contracting authority's current stock covered within the Lot 2 contract is approximately 900 which are located across 60 individual sites; -- further details of the scope is set out in the tender documentation. Economic operators should note that the estimated numbers and values given in this notice is based on the contracting authority's historic requirements and the number of properties currently included within its stock portfolio. Additional information: All procurement documentation can be downloaded from https://etenders.rand-associates.co.uk eTenders@Rand is Rand Associates Consultancy Services Ltd's e-procurement portal (the 'Portal') for downloading/submission of procurement documentation in respect of pre-qualification and tenders, and communicating requests for and responses to clarification. All requests for procurement documentation, communications and submission of pre-qualifications and tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk by registering and creating an account. After creating an account, economic operators will receive an email with a link to activate their account. Once activated and logged in, economic operators will need the following code to register for the Tender Documentation: HEXEST2015 Economic operators may seek clarification where they consider any part of the documentation or any other aspect of this procurement is unclear. All queries and any clarification must be communicated using the secure email messaging function within the Portal, but to be received no later than 12:00 hours on 2.10.2015. This will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. Having registered and created an account it is the economic operators' responsibility to regularly monitor communications raised and issued through the Portal. Responses to requests for clarification will be communicated by Rand Associates Consultancy Services Ltd to all economic operators through the Portal secure email messaging system. The identity of the economic operator seeking clarification will not be disclosed to other economic operators. When uploading pre-qualification or tender submission documentation, economic operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. DO NOT wait until too near the closing time on the return date. The closing deadline for uploading completed pre-qualification submissions is 14:00 hours on 9.10.2015. Please note that the Portal will not permit submissions to be uploaded after the closing deadline. Submission documents will be visible to the representatives of the contracting authority and Rand Associates Consultancy Services Ltd only after the closing deadline. Should users have any queries, or experience difficulties with the registration or download/upload system, they should contact the eTenders@Rand helpdesk by calling +44 1737225077 (ask for Paul Dugdale or Jonathan Case) or email etenders@rand-associates.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eb319c48-ccea-45a7-9570-ea82674a6dcc | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2016 | | Submission deadline | 9 Oct 2015 | | Future notice date | Not specified | | Award date | 11 Sep 2015 | | Contract period | 1 May 2016 - 1 May 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £175,000 | | Lots value | Not specified | | Awards value | £1,038,751 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | RAND ASSOCIATES CONSULTANCY SERVICES LIMITED | | Locality | REIGATE | | Post town | Redhill | | Postcode | RH2 7JB | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ26 East Surrey | | Local authority | Reigate and Banstead | | Electoral ward | Reigate | | Westminster constituency | Reigate | | Delivery location | TLI London | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CLEANSCAPES | ## CPV Codes ### Divisions - 71 - Architectural, construction, engineering and inspection services - 77 - Agricultural, forestry, horticultural, aquacultural and apicultural services - 90 - Sewage, refuse, cleaning and environmental services ### Codes - 71420000 - Landscape architectural services - 77310000 - Planting and maintenance services of green areas - 77340000 - Tree pruning and hedge trimming - 90511000 - Refuse collection services - 90911000 - Accommodation, building and window cleaning services ## Release History - 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb319c48-ccea-45a7-9570-ea82674a6dcc ## Documents - https://www.contractsfinder.service.gov.uk/Notice/eb319c48-ccea-45a7-9570-ea82674a6dcc 11th September 2015 - Awarded contract notice on Contracts Finder - https://etenders.rand-associates.co.uk/ eTenders @Rand ## Notice URLs - https://etenders.rand-associates.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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