---
title: "Call Monitoring Platform"
ocid: "ocds-b5fd17-c3aa1771-9e86-4b30-9e5e-b4975139e34f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3aa1771-9e86-4b30-9e5e-b4975139e34f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3aa1771-9e86-4b30-9e5e-b4975139e34f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3aa1771-9e86-4b30-9e5e-b4975139e34f.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF HARINGEY"
published: "2023-11-20"
---

# Call Monitoring Platform

Buyer: LONDON BOROUGH OF HARINGEY  
Current stage: Tender  
OCID: ocds-b5fd17-c3aa1771-9e86-4b30-9e5e-b4975139e34f

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## Summary

The London Borough of Haringey is inviting tenders for a Call Monitoring Platform. This procurement falls under the services category and involves a contract value of £450,000. The procurement method is an open procedure, with the tender period closing on 20th December 2023. The contract is scheduled to start on 1st July 2024 and end on 30th June 2028. The buying organisation is LONDON BOROUGH OF HARINGEY, located in London, United Kingdom.

This tender presents an opportunity for businesses that can provide a call monitoring system meeting the specified requirements. Small and medium-sized enterprises (SMEs) are particularly suited for this opportunity. Businesses interested in managing analogue and digital alarm response calls, asset management, data storage, voice recordings, and the referral process should consider applying. This open tender process allows eligible businesses to compete for the contract, which could lead to growth and new business prospects in the software package and information systems industry.

## Notice

The Supply Partner must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process More information are on the tender documents within our procurement portal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a451c04c-3153-4346-921a-65dcf409da8e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2023 |
| Submission deadline | 20 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2024 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HARINGEY |
| Locality | LONDON |
| Post town | North London |
| Postcode | N22 8LE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Haringey |
| Electoral ward | Bounds Green |
| Westminster constituency | Southgate and Wood Green |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Nov 2023 at 14:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a451c04c-3153-4346-921a-65dcf409da8e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a451c04c-3153-4346-921a-65dcf409da8e
  20th November 2023 - Opportunity notice on Contracts Finder
- https://s2c.waxdigital.co.uk/ProcurementLBHaringey/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3aa1771-9e86-4b30-9e5e-b4975139e34f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c3aa1771-9e86-4b30-9e5e-b4975139e34f.json.