---
title: "Electronic Case Management System for Multiple Vulnerabilities"
ocid: "ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "CORNWALL COUNCIL"
published: "2025-12-09"
---

# Electronic Case Management System for Multiple Vulnerabilities

Buyer: CORNWALL COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597

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## Summary

Cornwall Council is in the planning phase for procuring an Electronic Case Management System aimed at addressing multiple vulnerabilities within various service areas. The relevant industry category is Software Package and Information Systems, and the procurement process was initiated on 9th December 2025, with a milestone engagement deadline set for 16th January 2026. The total contract value is approximately £3,000,000, and the project will be implemented across England, United Kingdom. This tender seeks to establish a system compliant with the National Drug Treatment Monitoring System and caters to services such as Drug and Alcohol rehabilitation, Domestic Abuse and Sexual Violence Services, as well as multi-agency risk assessment conferencing.

This tender offers significant opportunities for businesses specialising in software solutions and case management systems, especially those experienced with multi-service infrastructures. The process is applicable for small and medium-sized enterprises (SMEs), providing a chance for these entities to expand their presence in the public sector market. Companies with a robust record of integrating systems for social services and managing interconnected platforms stand to benefit significantly. As Cornwall Council is seeking a cohesive infrastructure to support multiple agency collaboration, businesses capable of delivering innovative and scalable software solutions will find this opportunity ideal for fostering growth and forging long-term relationships within the public sector.

## Notice

Cornwall Council is conducting a soft market assessment to explore the availability of case management system suppliers to deliver across multiple services with shared infrastructure and interconnectivity. The service areas this applies to are as follows: Drug and Alcohol (National Drug Treatment Monitoring System compliant) Community Inpatient and residential (Tier 4) Domestic Abuse and Sexual Violence Services Community Safe Accommodation (refuge) Safe Accommodation outreach Multi-agency Risk Assessment Conference (MARAC) Anti-social Behaviour (for case officers rather than housing providers/management) Refugee and Asylum Seekers Multi-agency working for clients with multiple vulnerabilities

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b963a6f3-d572-4214-be05-504f1c01f92c |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | 16 Jan 2026 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 9 Dec 2025 at 16:07 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/b963a6f3-d572-4214-be05-504f1c01f92c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b963a6f3-d572-4214-be05-504f1c01f92c
  9th December 2025 - Early engagement notice on Contracts Finder

## Notice URLs

- http://www.cornwall.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597.json.