---
title: "Provision of Library Overnight Security Service"
ocid: "ocds-b5fd17-c3dbd080-5eb6-485e-8649-5efb9ebb6dce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3dbd080-5eb6-485e-8649-5efb9ebb6dce"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3dbd080-5eb6-485e-8649-5efb9ebb6dce.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3dbd080-5eb6-485e-8649-5efb9ebb6dce.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL HOLLOWAY UNIVERSITY OF LONDON"
published: "2017-08-17"
---

# Provision of Library Overnight Security Service

Buyer: ROYAL HOLLOWAY UNIVERSITY OF LONDON  
Current stage: Award  
OCID: ocds-b5fd17-c3dbd080-5eb6-485e-8649-5efb9ebb6dce

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## Summary

The Royal Holloway University of London is currently at the Award stage of the procurement process for the "Provision of Library Overnight Security Service," which falls under the library and archive services industry category. The tender process began on June 6, 2017, with a contract value of £565,000. The service will commence on September 7, 2017, and run for three years, concluding on September 6, 2020. This open procedure seeks a dedicated security agency to operate overnight services for the library, ensuring the safety of both resources and users.

This procurement presents a substantial opportunity for businesses specialising in security services, particularly those experienced in educational environments. Firms equipped to offer customer-focused security solutions and capable of managing operational security requirements during designated hours will be well suited to compete for this contract. With the library serving a large community of approximately 9,500 students and staff, securing this contract can help businesses grow their reputation and client base within the educational sector.

## Notice

Royal Holloway & Bedford New College is currently tendering for the Provision of a Library Overnight Security Service. The Library is spread across all 4 floors within a new library building being built ready to open in September 2017. The Library features a variety of study spaces, including group rooms, group and silent study areas as well as over 12,000 linear metres of books, journals and other material. The Library serves the whole community of c.9,500 students as well as academic staff and researchers across all subject areas on campus The provision of the service is for overnight staffing from 20.45 to 09.15 hrs daily, 7 days per week for approximately 356 days per year (currently excludes the Christmas/New Year period). The requirement is for a customer focused security agency to: * Provide security of the Library areas, equipment and library stock; * Manage student behaviour in accordance with the zoning of different study areas; * Sort returned library books from the collection bins in the automated sortation room onto trolleys and put these out for the students; * Provide regular patrols of the library study areas, circulation routes and toilets; * Be able to answer basic enquiries with regard to library services, and to signpost library users to where they can find information for themselves, log enquiries or find further contact information; * Ensure closed areas of the library, art and archives services are kept secure; * Ensure library equipment is functioning, to top up paper and toner levels in photocopiers/printers; * Ensure that the environment is kept tidy and presentable; * Have an understanding of Library and College regulations and to enforce these where necessary; * Patrol other areas at certain times of the year when requested by Campus Security, when this does not affect the requirements of the Library.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a7b6a715-35b7-43e0-bbb9-94ad54542b4e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2017 |
| Submission deadline | 6 Jun 2017 |
| Future notice date | Not specified |
| Award date | 27 Jul 2017 |
| Contract period | 6 Sep 2017 - 6 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £565,000 |
| Lots value | Not specified |
| Awards value | £565,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL HOLLOWAY UNIVERSITY OF LONDON |
| Locality | EGHAM |
| Post town | Twickenham |
| Postcode | TW20 0EX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Runnymede |
| Electoral ward | Englefield Green East |
| Westminster constituency | Windsor |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REASSURANCE SECURITY SERVICES |

## CPV Codes

### Divisions

- 92 - Recreational, cultural and sporting services

### Codes

- 92510000 - Library and archive services

## Release History

- 17 Aug 2017 at 07:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7b6a715-35b7-43e0-bbb9-94ad54542b4e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a7b6a715-35b7-43e0-bbb9-94ad54542b4e
  17th August 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.rhul.ac.uk

## Provenance

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