---
title: "IT INFRASTRUCTURE HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT"
ocid: "ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2023-04-18"
---

# IT INFRASTRUCTURE HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da.json)

## Summary

The Maritime and Coastguard Agency (MCA) has awarded a contract for IT infrastructure hardware support and associated manufacturer technical support to Telent Technology Services. The contract, valued at £237,283 GBP, falls under the services category. The procurement method was selective, calling off from a framework agreement. The tender period ended on 17th March 2023, with the contract period running from 1st April 2023 to 31st March 2024.

This opportunity for business growth is suitable for small and medium enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs). Businesses offering IT services, consulting, software development, internet, and support are well-suited to compete for this contract. The tender provides a chance to work with the MCA to provide essential support for its existing hardware infrastructure, ensuring prompt repairs and maintenance to support the delivery of critical services.

## Notice

The MCA had a requirement for 1 year manufacturer hardware and technical support for the existing CISCO and NetApp hardware. The support contract ensures that we have the ability get repairs, replacements and support for faulty equipment, without the need for a potentially lengthy procurement process to acquire our own replacements, thus maintaining HMCGs ability to deliver life-saving services. This opportunity was open to all suppliers under Lot 3b of the Crown Commercial Service's Technology Services 3 framework (RM6100).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7748f1f4-c722-410a-a339-bd3b518d2ff3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2023 |
| Submission deadline | 17 Mar 2023 |
| Future notice date | Not specified |
| Award date | 22 Mar 2023 |
| Contract period | 12 Apr 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £237,283 |
| Lots value | Not specified |
| Awards value | £237,283 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TELENT TECHNOLOGY SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Apr 2023 at 17:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7748f1f4-c722-410a-a339-bd3b518d2ff3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7748f1f4-c722-410a-a339-bd3b518d2ff3
  18th April 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/maritime-and-coastguard-agency

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c3f81fa7-0421-4a73-92d5-acb811aed2da.json.