---
title: "Greater Huddersfield & North Kirklees CCG's Interpreting Services"
ocid: "ocds-b5fd17-c3fde794-4a8c-45cc-a409-d87736ef26f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c3fde794-4a8c-45cc-a409-d87736ef26f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c3fde794-4a8c-45cc-a409-d87736ef26f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c3fde794-4a8c-45cc-a409-d87736ef26f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N H S GREATER HUDDERSFIELD C C G"
published: "2018-04-23"
---

# Greater Huddersfield & North Kirklees CCG's Interpreting Services

Buyer: N H S GREATER HUDDERSFIELD C C G  
Current stage: Award  
OCID: ocds-b5fd17-c3fde794-4a8c-45cc-a409-d87736ef26f1

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## Summary

The N H S Greater Huddersfield CCG is currently engaged in a public procurement process for Interpreting Services, aimed at providing safe and high-quality interpreting and translation services in primary healthcare. The tender was published on 17 December 2017, with a closing date for submissions set for 21 January 2018. This process resides within the interpretation services industry and is classified under the CPV code 79540000. The procurement method adopted for this tender is an open procedure, and the contract period is scheduled to commence on 5 April 2018 and conclude on 31 March 2021, taking place in the Yorkshire and the Humber region of the United Kingdom.

This tender presents significant growth opportunities for small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can provide high-quality interpreting services. Businesses specialising in linguistics, translation, and cultural mediation would be particularly well-suited to compete for this contract, as the service aims to meet the diverse language and communication needs of patients. The focus on professionalism, safeguarding, and continuous improvement in service delivery also aligns well with companies that prioritise quality and client satisfaction in healthcare contexts.

## Notice

The aim of the service is to ensure a safe, high quality interpreting and translation service in primary health care. The objective is to reduce the risk of serious implications such as misdiagnosis and treatment, ineffective interventions, and, in extreme circumstances, preventable deaths. Access: Patients must be able to access primary care services in a way that ensures their language and communication needs do not prevent them receiving the same quality of healthcare as others. Booking of interpreters: Staff working in primary care should be aware of how and what type of interpreter services to book when needed Timeliness of Access: Patients requiring an interpreter should not be disadvantaged in terms of the timeliness of their access. Personalised Approach: Patients can expect a personalised approach to their language and communication requirements recognising that 'one size does not fit all'. Professionalism and Safeguarding: High ethical standards, a duty of confidentiality and safeguarding responsibilities are mandatory in primary care and this duty extends to interpreters. Compliments, Comments, Concerns and Complaints: Patients and clinicians should be able to express their satisfaction with the interpreting service in their first or preferred language and formats (written, spoken, signed etc.) as appropriate. Translation of documents: Patients and healthcare professionals should have timely access to appropriately and effectively communicated documentation that will enable and support their healthcare. Quality Assurance and Continuous Improvement: The interpreting service should be subject to systematic monitoring for quality assurance and to support continuous improvement to ensure it remains of a high quality and relevant to local needs. Additional information: If you are interested in bidding for this service please register on the Bravo e-procurement website https://www.nhssourcing.co.uk, reference number itt_4266. The tender will close on 21 January 2018. For further information please contact: brenda.powell@greaterhuddersfieldccg.nhs.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1e6d0b87-06ae-4fc1-ac1f-a632ef61f2c2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2018 |
| Submission deadline | 21 Jan 2018 |
| Future notice date | Not specified |
| Award date | 3 Apr 2018 |
| Contract period | 4 Apr 2018 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £424,540 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S GREATER HUDDERSFIELD C C G |
| Locality | HUDDERSFIELD |
| Post town | Huddersfield |
| Postcode | HD2 1GZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE44 Calderdale and Kirklees |
| Local authority | Kirklees |
| Electoral ward | Ashbrow |
| Westminster constituency | Huddersfield |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THEBIGWORD |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79540000 - Interpretation services

## Release History

- 23 Apr 2018 at 12:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1e6d0b87-06ae-4fc1-ac1f-a632ef61f2c2
- 17 Dec 2017 at 12:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1b3e1cba-47b1-4eb3-a91e-fd4ce0356138

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1e6d0b87-06ae-4fc1-ac1f-a632ef61f2c2
  23rd April 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1b3e1cba-47b1-4eb3-a91e-fd4ce0356138
  17th December 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2c4ae6f6-6b0c-42ec-9260-b0c2ac25bca1
  Service Specification - Interpretation Services
- http://www.nhssourcing.co.uk
  NHS Sourcing (e-procurement portal)

## Notice URLs

- http://www.greaterhuddersfieldccg.nhs.uk
- https://www.nhssourcing.co.uk

## Provenance

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