---
title: "RFI: End User Support Services Supplier"
ocid: "ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS ENGLAND"
published: "2024-10-07"
---

# RFI: End User Support Services Supplier

Buyer: NHS ENGLAND  
Current stage: Planning  
OCID: ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169.json)

## Summary

NHS England is currently in the planning stage of a public procurement process titled "RFI: End User Support Services Supplier" within the Information Technology services category. The project, referenced as C311376, involves seeking information from potential suppliers to provide end-user support services. This planning process includes an early market engagement notice, published on 7th October 2024, with an engagement end date set for 21st October 2024. The geographical scope for delivery addresses spans the United Kingdom, British Overseas Territories, Channel Islands, Isle of Man, Europe, and the rest of the world.

This tender offers a significant opportunity for businesses, especially those specialising in IT services such as consulting, software development, internet, and support. Companies of varying sizes, including SMEs and voluntary, community, and social enterprises (VCSE), are encouraged to engage due to the inclusive nature of the procurement method. Participating in this tender could facilitate growth by allowing businesses to establish or expand their relationship with a major public sector entity like NHS England. The procurement process is designed to create a competitive environment where suitable businesses can showcase their capabilities and secure a contract to deliver comprehensive IT support services.

## Notice

NHS England is requesting information from suppliers for: End User Support Services Supplier Project Reference: C311376 Please register on Health Family eCommercial System: https://atamis-1928.my.site.com/s/Welcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/37300a3b-ad96-452a-9c25-af26b8211324 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | 21 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | 133 - 155 WATERLOO ROAD |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72222300 - Information technology services

## Release History

- 7 Oct 2024 at 15:43 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/37300a3b-ad96-452a-9c25-af26b8211324

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/37300a3b-ad96-452a-9c25-af26b8211324
  7th October 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://atamis-1928.my.site.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c4138710-45fb-452a-afb4-8ed0e315a169.json.